Reward360 - Manager/Senior Manager - Farming & Account Growth

Description:

Senior Manager - Business Development (Farming / Account Growth)

Bengaluru - Work from Office only (HSR Layout Sector 6)

Reward360 - Loyalty & Rewards Technology

About Reward360:

Reward360 is a leading data-driven loyalty and rewards technology company, helping enterprises deepen customer engagement through scalable loyalty platforms, analytics, and a rich rewards ecosystem. We work with leading brands across India, Middle East, and Asia, enabling measurable growth in retention and lifetime value.

Role Overview:

- We are seeking a Senior Manager - Business Development (Farming) to own and grow existing enterprise accounts. This role focuses on revenue expansion, long-term client partnerships, renewals, upsell/cross-sell, and account profitability rather than pure new logo acquisition.

- The ideal candidate is a strong relationship builder who understands enterprise clients, loyalty ecosystems, and value-led selling.

Key Responsibilities:

- Own P&L and revenue growth for a portfolio of existing enterprise clients

- Drive account expansion through upsell, cross-sell, renewals, and multi-year contracts

- Act as the strategic partner for clients, understanding business goals and aligning Reward360 solutions accordingly

- Identify opportunities to introduce new loyalty modules, analytics, campaigns, and rewards offerings

- Lead QBRs, account planning, and executive-level stakeholder engagement

- Partner with Client Success, Product, Analytics, and Operations teams to ensure delivery excellence and client satisfaction

- Monitor account health, renewal risks, and revenue forecasts

- Strengthen long-term partnerships by driving customer retention and lifetime value (LTV)

Candidate Profile:

Mandatory Requirements:

- MBA / PGDM from Tier-1 / Premium Institutes (IIMs, ISB, XLRI, SPJIMR, FMS, or equivalent)

- 8-14 years of experience in account management, client farming, relationship management, or enterprise BD

- Strong track record of growing revenue from existing accounts

- Experience managing senior stakeholders (CXO / VP level)

- Ability to translate client needs into commercial and product opportunities

Preferred Experience:

- Experience in loyalty platforms, SaaS, fintech, CRM, MarTech, or customer engagement solutions

- Exposure to BFSI, retail, e-commerce, travel, or large enterprise clients

- Experience managing multi-region or global accounts

Why Join Reward360:

- Opportunity to own and grow strategic enterprise accounts

- High-impact role with direct visibility to leadership

- Competitive compensation with expansion-linked incentives

- Work with marquee brands and complex loyalty ecosystems