Posted By
Job Views:
158
158
Applications: 94
Recruiter Actions: 48
Posted in
SCM & Operations
Job Code
1645883
Regional Manager - Last Mile Operations SCM
Description:
- Ensure Profitable operations in the region.
- Continuously improve in reducing Error rate in Operations Management in the region.
- Maintain the cost of operations as per budget in the region.
- Ensuring Regional Performance reporting periodically.
- Ensuring Customers in the region are delighted at all times.
- Promptly and effectively manage customer escalations in the region along with support team.
- Ensuring employee engagement initiatives are implemented.
- Ensure 100% ZTP (Zero Tolerance Policy).
- Ensuring Regional Deliverable are met and duly reported.
- Ensure SOP Adherence in the region at all times.
- Ensure availability of adequate and trained manpower at Hub and Region as per manpower and business plan.
- Ensure commercial and statutory compliances are met along with the support of teams in the region.
- Training and Development of teams in the region.
- Managing environmental bodies effectively.
- Ensure Succession Planning at the Region.
- Grievance Handling and Conducting Open House/meetings with regional teams.
- Proactively identify gaps in operations and support processes that impact operations and take preventive action.
- Conduct Monthly Review Meeting (MRM) along with Regional Managers and Area Managers and Support team.
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Posted By
Job Views:
158
158
Applications: 94
Recruiter Actions: 48
Posted in
SCM & Operations
Job Code
1645883
