Description:
Company Dream Road Technologies Pvt Ltd. Website pumpumpum.com. Designation Fleet & Driver operations Manager.
KEY RESPONSIBILITIES:
- Onboard drivers for fleet partnership programs with companies like Uber, Ola, etc.
- Manage daily coordination with drivers for vehicle allocation, documentation, payouts, and schedules.
- Build and maintain relationships with driver partners and fleet owners.
- Resolve operational issues, escalations, and grievances with urgency and empathy.
- Monitor driver performance, compliance, and discipline.
- Ensure timely availability of drivers and vehicles as per requirement.
- Support fleet partners in smooth operational flow and customer experience.
- Maintain driver records, agreements, and activity logs.
- Conduct regular meetings and training sessions for drivers when needed.
- Coordinate with internal teams such as Operations, Service & Support for issue resolution.
- Track on-ground operational metrics and share daily/weekly reports.
SKILLS & REQUIREMENTS:
- Prior experience working with drivers, fleet management, logistics, or mobility platforms is mandatory.
- Strong communication skills (Kannada & Hindi required; English preferred).
- Ability to manage large groups of drivers and handle conflict effectively.
- High ownership, problem-solving attitude, and working comfortably on the ground.
- Good understanding of local Bengaluru geography and transport ecosystem.
- Basic knowledge of Excel, Google Sheets & smartphone-based operational tools.
- Willingness to travel within Bengaluru for field coordination.
Didn’t find the job appropriate? Report this Job
