Program Governance Lead

Description:
We are seeking to hire Engagement Manager / Program Governance Lead with 12+ years of experience in in large enterprise or consulting environments.

Role Overview:
The Engagement Manager is responsible for end-to-end program governance, financial oversight, stakeholder alignment, and delivery assurance for enterprise transformation initiatives.
The role requires strong governance capability, executive communication, crisis negotiation skills, and a solid understanding of modern device management technologies (Intune / Autopilot) to effectively guide technical and business stakeholders.

Key Responsibilities:

- Lead risk management, issue resolution, and escalation pathways.

- Deliver Steering Committee reporting, ensuring clear status communication to executives and sponsors.

Financial & Contractual Management:

- Manage Statements of Work (SOW), ensuring scope, deliverables, and commercial terms are monitored and controlled.

- Support vendor governance and contract alignment throughout the engagement.

Technical Awareness & Delivery Alignment:

- Guide technical teams using an Agile/Waterfall Hybrid approach depending on project phase and risk profile.

- Ensure delivery is aligned to business outcomes, timelines, and quality expectations.

Stakeholder Management & Diplomacy:

- Perform crisis negotiation and escalation management during critical incidents or delivery risks.

- Build strong relationships across business, technical, and executive teams.

Required Skills & Experience:

- Demonstrated ability to lead multi-disciplinary teams and oversee complex technology programs.

- Strong governance, financial tracking, and executive reporting capabilities.

- Excellent communication, negotiation, and conflict-management skills.

Preferred Certifications:

- ITIL V4 Strategic Leader.