Role: Senior Category Manager | Work Type: Full-Time

Job Summary

We are looking for an experienced and highly motivated Senior Category Manager to lead and scale a key business vertical. The role requires a strategic thinker with a strong entrepreneurial mindset, excellent leadership capabilities, and a data-driven approach to decision-making. The ideal candidate will have hands-on experience managing P&L, driving revenue growth, and delivering exceptional customer experiences through seamless operations and cross-functional collaboration.

Key Responsibilities

- Own and scale the assigned category with an entrepreneurial approach, driving sustainable growth and profitability.

- Lead, mentor, and manage a large team while fostering a high-performance and accountability-driven culture.

- Manage P&L responsibilities, ensuring alignment with monthly and long-term business projections.

- Drive revenue growth strategies and ensure consistent achievement of business targets.

- Ensure a seamless customer/patient experience by coordinating closely with operational and service teams.

- Collaborate with cross-functional teams including Tech, Product, Marketing, HR, and Finance to drive operational efficiency.

- Track and improve category performance across cities and segments, identifying new growth opportunities.

- Define and monitor key operational metrics and KPIs to enhance team performance and process efficiency.

- Implement operational excellence frameworks to meet and exceed monthly business goals.

- Utilize data analytics and insights for strategic planning and performance improvement.

- Identify and develop new demand channels to maintain a balanced and scalable supply-demand ecosystem.

- Lead vendor/partner negotiations and strategic deal closures when required.

- Solve complex business challenges with an innovative, analytical, and results-oriented approach.

Key Requirements

- Degree from a Tier 1 or Tier 2 institution.

- 5+ years of experience in category management, business operations, or general management roles.

- Proven experience in owning and scaling a business line or category.

- Strong exposure to P&L management, revenue forecasting, and operational strategy.

- Demonstrated ability to lead and mentor high-performing teams.

- Excellent problem-solving, communication, and stakeholder management skills.

- Highly data-driven with a strong understanding of metrics, KPIs, and business drivers.

- Prior experience in healthcare, e-commerce, or consumer services will be an advantage.

- Strong entrepreneurial mindset with the ability to thrive in a fast-paced, dynamic environment.