Description:

Position: Pre-Sales Manager.

Department: Real Estate Pre-Sales.

Employment Type: Full-Time.

Experience: 2 - 5 years.

Location: Pune (On-site).

Role Summary:

We are seeking a dynamic and result-oriented Pre-Sales Manager to lead and manage the pre-sales function for real estate operations.

The ideal candidate will be responsible for leading a team of pre-sales associates, driving high-quality lead generation, ensuring effective client engagement, and supporting the sales team to maximize conversions.

This role requires strong leadership, process orientation, and excellent communication skills.

Key Responsibilities:

Team Leadership & Management:

- Lead, mentor, and motivate a team of pre-sales associates.

- Set clear performance expectations and monitor productivity and quality.

- Conduct regular training, coaching, and performance reviews.

Lead Generation & Qualification:

- Develop and execute strategies to generate and qualify high-quality leads from online platforms, referrals, and marketing campaigns.

- Ensure timely and effective follow-up on all incoming leads.

Client Engagement & Relationship Management:

- Engage with prospective clients via calls and emails to understand their requirements, budget, and preferences.

- Provide detailed information about projects, offers, and promotions.

- Build trust and maintain strong relationships through consistent follow-ups.

CRM & Data Management:

- Maintain accurate and up-to-date lead data in the CRM system.

- Ensure data integrity, proper lead tagging, and streamlined processes.

Collaboration with Sales Team:

- Coordinate closely with the sales team to ensure smooth lead handovers.

- Provide necessary support to improve conversion rates and customer experience.

Site Visit Coordination:

- Encourage and persuade prospects to schedule and attend project site visits.

- Coordinate internally to ensure seamless site visit experiences.

Performance Monitoring & Reporting:

- Track lead conversion ratios and team performance metrics.

- Prepare and share regular MIS reports.

- Analyze data and recommend process improvements.

Process Optimization:

- Continuously improve pre-sales processes, scripts, and workflows.

- Implement best practices to enhance efficiency and prospect experience.

Candidate Requirements:

Education:

- Bachelors degree in Business Administration, Marketing, or a related field.

Experience:

- 2 - 5 years of experience in pre-sales, sales support, or business development.

- Prior experience in real estate or a related industry is preferred.

- Experience in leading and managing a pre-sales team.

Skills & Competencies:

- Strong verbal and written communication skills.

- Fluency in English, Hindi, and Marathi (mandatory).

- Proficiency in CRM tools, Microsoft Office Suite, and data analysis.

- Target-driven mindset with the ability to meet and exceed KPIs.

- High attention to detail and process adherence.

- Strong leadership and people management skills.