Presales Lead
8 - 20 yrsBangalore/Delhi NCR/Noida/Greater Noida/Gurgaon/Gurugram/Mumbai/ChennaiDescription:
- Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
- Partner with account teams to understand use cases, uncover pain points, and design tailored solutions.
- Deliver engaging product demos, PoCs, and proofs of value that showcase clients differentiators and business impact.
- Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.
- Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.
- Translate business challenges into client aligned architectures and scalable solutions.
- Support customization, integrations, and configurations in collaboration with Product and Engineering.
- Provide early-stage onboarding support and issue resolution when needed.
- Equip partner SEs, resellers, and integrators to independently drive sales.
- Deliver workshops, bootcamps, certifications, and co-create joint service offerings.
- Train sales teams on product updates, technical capabilities, and competitive positioning.
- Develop technical playbooks, demo assets, guides, and case studies.
- Monitor competitor offerings and share insights to influence strategy.
- Mentor peers and foster a culture of collaboration and learning.
Qualifications & Skills:
- Bachelors or Masters degree in Computer Science, Engineering, or related field.
- 8+ years of experience in Solutions / Sales Engineering, ideally within B2B SaaS.
- Proven track record delivering demos, workshops, technical proposals, and proofs of value.
- Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC).
- Strong discovery and consultative selling mindset.
- Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders.
- Skilled presenter and whiteboard communicator.
- Effective cross-functional collaborator across Sales, Product, and Customer Success. Adaptive in unstructured environments; flexible team player who embraces all tasks.
- Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks.
- Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations.
- Familiarity with major cloud platforms (AWS, Azure, GCP) and basic database querying with SQL.
- Proficiency in Python or JavaScript/TypeScript; exposure to DevOps tools (Jira, GitHub), CRM & CX platforms (Salesforce, Zendesk, ServiceNow), and low-code platforms.
Bonus: Experience with GenAI tools (e.g., Cursor, VS Code + Copilot), prompt design, and LLM-based workflows (chatbots, ticket deflection, AI assistants).
- Willingness to travel up to 50% as needed.
Mandatory Requirements for this role:
- 8 to 20 years of total experience with Predominant experience into Solutioning and Pre-sales
- Should have Automation/Coding experience
This role would be 60% Presales and 40% Tech with solutioning
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