Prepca - Operations Manager

About Us:

PREPCA is a leading mentorship provider for students preparing for Chartered Accountancy Examination across India, Nepal & Dubai.

With more than half a decade of experience in the education sector, we have guided over 95,000 students to success.

Our dedicated team of 100+ professionals at PrepCA works diligently to deliver top quality services.

We are currently highest-rated platform in our industry on Google; we offer a 100% money-back guarantee to our students.

We decode, simplify, and provide effective strategies for cracking CA exams, sharpening their skills and helping them achieve their dreams with confidence.

Work Summary:

The Operations Manager will be responsible for leading and managing all post-sales operations, ensuring smooth and efficient service delivery across departments.

This role involves supervising a team of Team Leaders and Executives, coordinating closely with Sales, Tech, and Marketing teams, and driving performance through structured planning and monitoring.

Work Responsibilities:

- Own and oversee all post-sales operational functions, ensuring seamless service delivery across verticals.

- Lead cross-functional coordination between Sales, Tech, and Marketing for efficient process flow.

- Supervise and mentor a team of Team Leaders, Executives, and Associates.

- Drive weekly/daily task planning, goal setting, monitoring, and performance evaluation of the Ops team.

- Maintain and enhance operational dashboards and reports to support strategic decision making.

Work Qualifications:

- Minimum 2 years of team management experience.

- Hands-on experience with CRM tools, spreadsheets, and reporting dashboards.

- Proven track record in data analytics, dashboarding, and process optimization.

Perks & Privileges:

- Company Sponsored Lunch.

- Daily Meditation Session.

- Learning, Development & Fun Activities every month.

- Exciting Reward & Recognition Programs.

- Paid Leaves and Sponsorship for Meditation Retreat.

Mode Of Working: Work from Office.

Google Map URL: https://maps.app.goo.gl/4b8fzkG1FdSJGXn5A

Life at Prepca: https://youtu.be/C0P4uQQZj5A's i=cjZgC5Q3NYUYEFzQ

Google Reviews: https://g.co/kgs/b9SsJf

Glassdoor: https://www.glassdoor.co.in/Reviews/Prepca-Eduserv-Reviews-E5173239.html

Ambition box: https://www.ambitionbox.com/reviews/prepca-eduserv-reviews

If you are a strategic thinker with a passion for solving problems and driving growth, we encourage you to apply for this exciting opportunity.