Platform9 Reviews by Employees

About The Role: - We are searching for an inventive, gregarious, and collaborative Technical Account Manager (TAM). - This role works directly with customers approximately half of the time. - The remainder is spent informing product and operational decisions on the customer's behalf. - A TAM is a message bus between every organization within Platform9 and its customers - in the best possible way. - There are no requirements for on-call rotation or travel. - You will succeed in this role if you are happy to bring the collaborative attitude of open development to customer discussions. - You will enjoy this role if you love empowering others to treat infrastructure like a utility. - "It just works when I flip the switch. Core Responsibilities: - Be a customer advocate. - Provide constructively assertive feedback and perspectives in discussions. - Explore our products and features from different customer perspectives, and propose opportunities for enhancement. - Be a customer liaison. - Maintain customer relationships with recurring sync meetings. - Understand the environment, general business model, culture, and use cases for each customer. - Proactively engage with customers during high impact events, both planned and unplanned. - Catalyze the flow of information between Platform9 and our customers. - Build genuine, inviolate trust with every customer. The Cool Parts: - You will work with a tight-knit team in a company that truly cares about your well-being. - You will meet people, both at Platform9 and on customer teams, that become genuine friends. - You will make the world a little more efficient by allowing customers to focus on their work, not the thing that allows them to do work. Required Experience, Knowledge: - 3+ years in technical roles with customer-oriented responsibilities. - 3+ years of experience using, operating, or administering Linux or POSIX-ish systems. - a conspicuous need for punctuality, organization, and clear communication. - a detailed understanding of multiple technical topics (e. - TCP/IP networking, data structures, networked storage, . - a detailed understanding of containerization and virtualization. - are currently, or are willing to become, a Certified Kubernetes Administrator (CKA). - experience with scripting / programming for data reporting and analysis. - a passion for continuous education and academic collaboration. - the ability to explain a concept or topic to any audience. - comfort with public speaking and presentations. - Bonus Experience, Knowledge, and experience as a Product Management Engineer, Technical Product Manager, Sales Engineer, Solutions Engineer, or Developer Advocate. - experience in a security or compliance role. - a functional understanding of general business practices and terminology. - an unquenchable thirst for building awesome things with peers. - an aptitude for automation and templating.

Anywhere in India/Multiple Locations

Platform9 - Technical Account Manager 

Job Description for Platform9 - Technical Account Manager  in Platform9 in  Anywhere in India/Multiple Locations for (3-5) years of experience. Apply Now!