PhonePe - Cluster Manager

About Us:

Phonepe is the leader in the UPI based payments in India with a market share of more than 50.1%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have 440+mm registered users and 35 mm merchants live on our platform.

Experience: 4-8 Years in EDC Device Sales/ B2B Sales

Qualification: Postgraduate

Responsibilities:

- Drive acquisition of premium/high-ticket size merchants within the assigned Geography.

- Achieve monthly and quarterly sales targets (EDC device installations, transaction volumes, and revenue KPIs).

- Lead, mentor and manage a team of Key Account Executives to acquire, onboard, and retain high-value merchants, ensuring strong device penetration and transaction volumes across the assigned cluster.

- Build and nurture long-term relationships with key merchants to ensure retention and market share.

- Analyze market trends, competitor activities, and customer feedback and provide data-driven insights and periodic performance reports to the Zonal Head.

Desired Qualities:

- Experience: 4-7 years of experience in sales, preferably in the payments, banking, fintech or POS/EDC industry. Minimum 2 years in a team management role.

- Education: Graduate/Postgraduate in Business, Marketing or a related field.

- Strong understanding of EDC/POS technology and merchant needs.

- Proven team management and leadership capability.

- Data-driven approach with proficiency in CRM and Excel.