JOB SUMMARY:

- Accountable for end-to-end management of the Order to Cash (O2C) cycle across India for Pernod Ricard India (PRI).

- This includes comprehensive oversight of key processes such as trade scheme management, customer management including account reconciliations, accounting and period close activities, and audit coordination, all executed in close partnership with the Business Finance team.

- The core mandate is to ensure seamless, efficient, and compliant execution of the O2C function while continuously driving operational excellence.

- This involves proactively identifying opportunities for improvement, automation, and process simplification to enhance overall effectiveness.

- A key focus is on consistently delivering and improving agreed SLAs with Business teams, ensuring a high-performance culture within the O2C vertical.

- Also responsible for strengthening collaboration with the Sales and Business Finance teams, aligning O2C operations with broader commercial and strategic objectives of the organization.

KEY RESPONSIBILITIES:

- Trade Scheme Management: Manage the entire lifecycle of trade schemes initiated by Business Finance, including documentation reviews, depletion-based reconciliations, provisioning, and timely payout communication to Accounts Payable.

- Ensure audit-readiness by maintaining accurate records and supporting documentation for all schemes.

- Period Closure Activities : Lead month-end and period closure activities, ensuring completeness and accuracy of financial transactions.

- Oversee provisioning, accruals, inventory valuation reconciliations, and related entries in strict compliance with the applicable financial reporting standards.

- Uphold integrity and hygiene of books through rigorous reviews and documentation.

- Customer Management : Oversee end-to-end customer account lifecycle, including KYC documentation, new customer onboarding, and monitoring of TCS certificates.

- Drive timely and accurate customer collections and prompt clearing of outstanding balances.

- Maintain disciplined follow-ups and enforce financial hygiene through timely knocking off of receivables.

- Customer Reconciliations : Own the reconciliation process for customer accounts, ensuring alignment between billing systems, payments received, and outstanding receivables.

- Facilitate timely resolution of discrepancies and customer queries through strong collaboration with Business Finance and Sales teams, thereby enhancing customer satisfaction and internal controls.

- Compliance and Audits : Ensure adherence to all applicable accounting standards, statutory regulations, and internal policies governing the O2C cycle.

- Own the audit process by coordinating with internal and external auditors, responding to queries proactively, and ensuring smooth and timely closure of audits.

- Process Improvement : Continuously evaluate O2C processes to identify and implement improvements, with a focus on automation, standardization, and efficiency.

- Partner with Business Finance to integrate best practices, stay ahead of regulatory changes, and adapt emerging trends that enhance operational excellence.

- Relationship Management: Establish and nurture effective partnerships with internal stakeholders-Business Finance, Sales, and COE teams-to ensure smooth issue resolution and enhanced service delivery.

- Drive a collaborative, SLA-driven performance culture that aligns O2C operations with strategic business goals.

- Team Leadership and Capability Building : Lead, mentor, and develop a high-performing Accounts Receivable team.

- Promote a culture of accountability, continuous learning, and professional excellence.

- Provide coaching and development opportunities to elevate team capabilities and performance standards.

PROFILE DETAILS:

QUALIFICATION:

- CA/MBA with 10-15 years of post-qualification experience in Alcobev, FMCG, manufacturing, or similar industries.

- Strong expertise in Order to Cash (O2C) processes, financial transactions, Ind AS/IFRS reporting, and month-end closing.

- Proven experience in cross-functional collaboration with Sales, Business Finance, IT, and Operations to achieve business KPIs.

- Hands-on, proactive professional with a track record of driving change and implementing innovative processes in dynamic environments.

- Effective people leader with demonstrated ability to manage and develop high-performing teams.

FUNCTIONAL SKILLS (Both essential & desirable):

- Proficiency in using accounting software, ERP systems, and Microsoft Office applications.

- Experience with accounts receivable modules and customer relationship management (CRM) systems is desirable.

- Strong negotiation and communication skills, both verbal and written.

- Outstanding business acumen along with understanding of domestic and export related O2C activities.

BEHAVIOURAL SKILLS (Both essential & desirable):

- Displays high drive for results.

- Detail oriented and eager to learn.

- Strong leadership skills, exceptional written and verbal communication skills, and analytical and customer-focused.

- Ability to multi-task, work independently, and prioritize deliverables to meet tight deadlines.

- Strong influencing skills and ability to work in a collaborative and team-centric culture.