Pernod Ricard - Manager - Wellness

Description:

Role Overview:

- The Manager - Wellness will be responsible for driving employee wellness initiatives across India.

- This role requires strong experience in healthcare/wellness management, excellent communication skills, and the ability to coordinate effectively with hospitals, doctors, wellness partners, and internal stakeholders.

- The position reports to the Head - Administration & Wellness.

Key Responsibilities

Wellness Program Management

- Plan, implement, and monitor wellness programs and activities for employees across India.

- Coordinate with service providers such as Cult Fit, Optum, ambulance partners, hospital coordinators, and other wellness vendors to ensure seamless execution.

- Identify and engage best doctors for employee consultations and manage tie-ups, coordinate with internal and external medical professionals.

- Assess wellness needs based on employee feedback and organizational priorities.

- Drive employee engagement initiatives focused on health, fitness, and overall well-being.

Medical & Healthcare Coordination

- Act as the primary point of contact for hospitals, clinics, and medical professionals.

- Maintain strong relationships with doctors and healthcare service providers to facilitate timely support for employees.

- Provide guidance to employees on wellness-related issues and available medical services.

Medical Insurance Management

- Manage end-to-end administration of employee medical insurance.

- Assist employees with cashless hospitalization procedures and reimbursement claims.

- Coordinate with TPA/insurance partners to ensure smooth and timely claim settlements.

Administration & Vendor Management

- Coordinate with external vendors, wellness partners, and service providers.

- Support the Administration team in Pan-India activities such as AMC management, office upkeep, preparing SOPs, and general coordination.

- Oversee wellness-related contracts, SLAs, and service quality.

- Ensure timely renewals, documentation, and reporting.

Reporting & Communication

- Prepare and present wellness dashboards, reports, and management presentations.

- Use Excel, PowerPoint, and other tools to track key metrics and program outcomes.

- Communicate program updates, policies, and wellness initiatives effectively to employees.

Collaboration & Stakeholder Management

- Work closely with HR, Admin, and regional office teams.

- Display a collaborative, positive, and solution-oriented approach in managing diverse stakeholders.

Travel Requirements

- Willingness to travel across India based on program and business needs.

Key Skills & Competencies:

- Strong experience in wellness programs and hospital/medical operations.

- Excellent communication and interpersonal skills.

- Strong network within the medical community and healthcare professionals.

- Proficiency in MS Excel, PowerPoint, and presentation creation.

- Ability to manage multiple stakeholders and service providers.

- Problem-solving mindset with a positive, helpful attitude.

- Experience in Administration functions is an advantage.

- Ability to work in a fast-paced, multi-location environment.

Experience: Minimum 7+ years in reputed hospitals or healthcare organizations in India.