PepsiCo - Lead - Content Enablement COE

Main Objective:

- This role will serve as the global lead for Content Enablement within the Requisition to Pay (R2P) function to establish right buying channels as per the organization strategies, drive adoption of the content created by ensuring PepsiCo stakeholders can easily buy and transact with preferred suppliers.

- This role has primary ownership of the systematic maintenance for catalogs and catagory cards, in collaboration with Global Procurement.

Purpose:

- Lead a global team to manage content and catalog enablement

- Oversee creation and maintainenance of user-friendly catalogs, category cards, and PR templates, in collaboration with Supplier Enablement teams and Global Procurement

- Monitor and drive continuous improvement of SAP / myBUY catalog adoption

- Establish a robust process to deploy and manage automation channels like catalogs or OAs or PIRs.

- Drive adoption of the established buying channel.

- Lead continuous Improvement

Scope:

Leadership & Organization:

- Lead the team responsible for content creation and maintenance in collaboration with Global Procurement and IT teams.

- Serve as the global escalation point for content enablement or compliance issues across Procurement platforms.

- Manage a global team and regional stakeholders, providing coaching, development, and performance management.

Content Enablement:

- Define and manage the process for creation and maintenance of buy channel content across PepsiCos global Procurement systems.

- Maintan Catalog, Category Cards, and Purchase Reqisition (PR) templates, in alignment with Global Procurements buy channel strategy.

- Lead functional testing of content across Procurement systems.

- Monitor content usage and feedback from internal stakeholders to implement continuous improvements.

Stakeholder Partnership:

- Collaborate with User Enablement CoE to ensure stakeholders are effectively trained on Catalogs, Category Cards, and PR templates.

- Drive change management and communicaions across markets and functions on the importance of content enabelement and catalog adoption.

- Collaborate with category managers to understand their strategies in order to build catalog improvement strategies.

Metrics, Reporting & Insights:

- Establishes system-driven control mechanisms to minimize catalog leakage, ensuring compliance with myBUY processes and maximizing catalog utilization.

- Develops a catalog performance management process by defining and implementing KPIs with clear benchmarks to measure efficiency, accuracy, and adoption.

- Define and monitor KPIs such as adoption and usage of procurement catalogs, category cards, and PR templates

- Provide regular reports to management on the status of content enablement activities and outcomes

Continuous Improvement & Digital Adoption:

- Stays up to date with emerging buying channels and digital procurement solutions to continuously introduce best-in-class buying experiences for end users

Key Skills/Experience Required:

- Identify any differentiating expertise required for success in the role.

- 11+ years of overall Procurement experience with at least 4 years of content enablement

experience.

- Strategic and Analytical mindset

- Strong cross-functional project leadership skills

- Ability to work with complex problems and drive strategic thinking

- Extensive stakeholder Management experience

- Result and execution oriented.

- Thorough knowledge of Procurement operations and Procurement systems (e.g., SAP Ariba)

- Result and execution oriented

- Good at handling large data sets in excel. Power app or power BI is an added advantage.

- Experience with ERP systems (SAP, Ariba and Oracle) and process automation tools.

- Background in leading global enablement programs and cross-functional initiatives.

- Experience defining and monitoring enablement KPIs and driving adoption outcomes

Differentiating Competencies Required:

- Identify any differentiating behaviors, leadership skills or soft skills required for success in the role.

- SAP S4 and Ariba experience

- Problem solving / ability to anticipate and address challenges

- Interpersonal skills to build relationships with cross-functional partners

- Results oriented and strategic mindset

- Experience in global role

- Driving performance

- Content enablement experience at global scale

Main Interactions Within & Outside Organization:

Name of Contact (Title, Group) Purpose of Interaction Frequency (Daily, Monthly):

Internal:

- Content enablement team: Manage, train, and support team - Daily/Weekly

- R2P GCC leadership: Share reports on supplier enablement activities and performance - Bi weekly/Monthly

External:

Cross-functional teams (Procurement):

- Ensure alignment and integration of content enablement strategy

- Strategy automation alignment and align catalog prices, buying channels, suppliers classification and content in the platform When required

GP PR2PO Tactical Buyers (L06 L10):

- Align catalog prices, suppliers classification and content in the platform

- GP PR2PO Supplier enablement (L05-L08) Catalog Supplier onboarding and Ariba Network enablement alignment

- Technical support team (Ariba) Technical support Weekly

Additional Comments:

- Comfortable to work in global environment

- Flexible to lead and support global teams in different time zones