Description:

About the Company:

Pebble is a fast-growing Indian consumer electronics brand with a strong footprint across offline retail and eCommerce platforms. Known for innovation, design-led products, and affordability, Pebble continues to scale its presence across key retail partners nationwide.

We are seeking a Key Account Manager to strengthen relationships with existing clients, drive revenue growth, and unlock new business opportunities through strategic account planning and execution.

Role Overview:

The Key Account Manager will act as the primary point of contact for assigned key accounts, owning end-to-end relationship management, sales forecasting, and business growth. The role requires a blend of commercial acumen, stakeholder management, and execution excellence.

Key Responsibilities:

Account Management & Stakeholder Engagement:

- Serve as the primary point of contact for key account stakeholders

- Build and maintain trusted, long-term advisory relationships with customers

- Act as a liaison between customers and internal teams to ensure seamless execution

Business Growth & Strategy:

- Grow and develop existing accounts by identifying upsell and cross-sell opportunities

- Identify, propose, and execute new business strategies to expand account footprint

- Support onboarding and ramp-up of new accounts when required

Sales Planning & Forecasting:

- Prepare and deliver monthly, quarterly, and annual sales forecasts

- Track account performance against targets and take corrective actions where needed

- Ensure forecast accuracy and timely reporting to leadership

Cross-Functional Collaboration:

- Work closely with internal teams including sales, marketing, operations, and supply chain

- Coordinate on product availability, promotions, launches, and operational execution

- Ensure customer requirements are communicated clearly and fulfilled on time

Reporting & Performance Tracking:

- Monitor account KPIs such as revenue growth, sell-through, and account profitability

- Prepare regular business reviews, reports, and presentations

- Share customer insights and market feedback with internal stakeholders

Qualifications & Experience:

Education:

Bachelors degree in Business, Management, Marketing, or related field

Experience:

- 3+ years of relevant experience in Key Account Management, Sales, or Business Development

- Experience in consumer electronics, mobile accessories, retail, or eCommerce is a plus

Skills & Competencies:

- Strong relationship management and communication skills

- Excellent written and verbal communication abilities

- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

- Strong analytical and forecasting skills

- Ability to manage multiple stakeholders in a fast-paced environment

Ideal Candidate Profile:

- Customer-focused professional with a consultative approach

- Strong ownership mindset with attention to detail

- Strategic thinker with hands-on execution capability

- Comfortable working cross-functionally and independently