Associate Director - Total Reward Programs

Location : Gurgaon / Bangalore / Mumbai

Experience : 7 - 12 Years (with at least 5 years in the Rewards space)

Reporting To : Senior Director - Rewards

Grade : GG12

About PayU:

- PayU, one of India's leading digital financial services providers, with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India.

- We offer advanced solutions to meet the digital payment requirements of the Indian market.

- PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions.

- PayU provides cutting-edge and award-winning payment gateway solutions, empowering over 5 lakhs businesses, including India's leading enterprises, e-commerce giants, and SMBs.

- We enable businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more.

- As a preferred partner in the affordability ecosystem, we offer maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options, and new-age cardless EMIs, ensuring best-in-industry success rates and a seamless checkout experience for e-commerce brands.

Our Commitment to Building A Diverse and Inclusive Workforce:

- As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge.

- Therefore, we continuously strive to create a diverse, inclusive, and safe environment for all our people, communities, and customers.

- Our leaders are committed to creating an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith.

- We foster an environment where every person feels they belong, that they are listened to, and where they are empowered to speak up.

- At PayU, we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

Job Summary:

- As an Associate Director - Total Reward Programs at PayU, you will be a pivotal member of our Rewards Center of Excellence (COE) team.

- This role offers a unique opportunity to design, implement, and strategically manage innovative total rewards programs across various facets including Benefits, Short-Term Incentives (STI), Sales Incentive Plans (SIP), and Long-Term Incentives (LTI).

- You will leverage your deep expertise in rewards, combining a strategic consulting mindset with hands-on COE experience, to ensure our programs are competitive, effective, and aligned with PayU's ambitious business strategy.

Key Responsibilities:

Strategic Program Design & Rollout:

- Lead the end-to-end design and successful rollout of strategic total reward programs, including but not limited to Benefits, Short-Term Incentives (STI), Sales Incentive Plans (SIP), and Long-Term Incentives (LTI).

- Ensure all reward programs are strategically aligned with PayU's overall business objectives, talent acquisition, retention, and performance goals.

- Ability to Design Programs from Scratch: Demonstrate a strong capability to conceptualize, structure, and build new reward programs from the ground up, tailored to specific business needs and market dynamics.

Market Analysis & Benchmarking:

- Proactively monitor and measure the effectiveness of current reward programs through detailed analysis of internal data and external market benchmarks.

- Conduct comprehensive market research to identify trends, best practices, and competitive compensation and benefits structures within the FinTech and broader tech industry.

- Provide data-driven recommendations for program adjustments and enhancements to maintain competitiveness and fairness.

- Deep Market Understanding: Possess an in-depth understanding of the nuances of compensation and benefits practices across various markets and industries.

Subject Matter Expertise & Consultation:

- Serve as a subject-matter expert (SME) on total rewards, providing expert advice and guidance to HR Business Partners, business leaders, and employees.

- Stay abreast of relevant legislation, compliance requirements, and emerging trends in the rewards space.

Cross-Functional Partnership & Program Management:

- Strong Program Management: Drive the execution of complex reward initiatives from conception to completion, ensuring timely delivery and effective communication.

- Partner effectively with internal teams (e. , Finance, Legal, HR Operations, HRBPs, Business Leaders) and external consultants/vendors to ensure seamless execution and administration of reward programs.

- Facilitate strong alignment and collaboration between different stakeholders to achieve a common approach and successful delivery of rewards initiatives.

Problem Solving & Structured Thinking:

- Apply a highly analytical and structured approach to identify rewards-related challenges, analyze root - causes, and develop innovative solutions.

- Demonstrate strong problem-solving capabilities in navigating complex rewards scenarios and data interpretation.

Critical Functional Competencies Required:

- Deep Expertise in Total Rewards: Comprehensive knowledge of compensation principles, benefits administration, variable pay, long-term incentives, and sales incentives.

- Problem Solving: Ability to identify, analyze, and resolve complex issues related to reward programs.

- Structured Thinking: Capacity to break down complex problems into logical components and develop systematic solutions.

- Ability to Design Programs from Scratch: Proven track record of developing new reward frameworks and initiatives.

- Deep Market Understanding: Extensive knowledge of market trends, competitive practices, and relevant compensation and benefits data.

- Strong Program Management: Expertise in managing large-scale HR/Rewards projects, ensuring timely and successful delivery.

Critical Behavioural Competencies Required:

- Ownership: Takes full accountability for results and drives initiatives independently.

- Collaboration: Works effectively with cross-functional teams and builds strong relationships.

- Never Settle Attitude: Demonstrates a continuous drive for improvement and excellence.

- Willingness to Go Beyond: Proactively seeks out challenges and delivers above expectations.

- Communication: Excellent verbal and written communication skills to articulate complex rewards concepts to diverse audiences.

Qualifications:

- Total experience of 7-12 years, with a minimum of 5 years dedicated experience in the Total Rewards space.

- Ideal candidate will have a combination of Consulting (preferably HR Consulting) and Rewards Center of Excellence (COE) background.

- Proven track record of designing and implementing complex compensation and benefits programs.

- Strong analytical skills with proficiency in Excel (advanced functions) and data visualization tools.

- Excellent communication, presentation, and interpersonal skills.

- Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.

- MBA in HR or a relevant post-graduate qualification is highly desirable.

Interview Rounds:

4 Rounds (3 Virtual + 1 Face-to-Face)

Why Join PayU?

- Be a part of India's leading digital financial services provider at the forefront of innovation.

- Opportunity to shape strategic total rewards programs that directly impact employee attraction, retention, and performance.

- Work in a dynamic, high-growth environment with a highly skilled and collaborative team.

- Contribute to a company committed to diversity, inclusion, and a positive work culture.

- Competitive compensation package and opportunities for significant professional growth