Partner Success Manager The Customer Success function at Symbo is responsible to ensure our partners are able to achieve their desired outcomes with the partnership in the least amount of time. As a leader in this function, you will be responsible to onboard our partners and also deepening the relationship. In order to be successful, you need to be great with data, problem-solving, and deeply care about the partners' user base as well, so as to add value to the end-user. Roles and responsibilities: - Own the entire experience Symbo's partners have with the company, right from onboarding to successful go-live - Develop, manage and grow client portfolios. Be a trusted advisor to the client when it comes to embedding insurance products within their product offerings - Analyze user data and buying patterns to ensure high pick-up rate of Symbo's products within the partner's environment. Your key metric would be NRR (net revenue retention) each partner is able to generate - Set up and improve the existing processes in the company to ensure high partner satisfaction and increased revenue from the partner - Run continuous activation and marketing programs with the partner to ensure uptake of Symbo's products - Build and nurture a team of aspirational customer success professionals and help them achieve their career goals Requirements: - 5+ years of total experience. Experience in B2B Software Sales and Fintech preferred - At least 2 years of experience in Account Management or Customer Success role - Bachelor's/PG Degree in any discipline. Entrepreneurial stint a plus - Excellent communication skills, both written and verbal - Creative, persistent, resourceful, detail-oriented, highly organized, hands-on - Strong problem solving and analytical skills - Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment

Mumbai

Symbo Insurance - Partner Success Manager 

Job Description for Symbo Insurance - Partner Success Manager  in Symbo Insurance in  Mumbai for (5-10) years of experience. Apply Now!