Position overview:

We are offering an exciting opportunity for a dynamic Team Leader to join a high-performing team, leading a group of buyers supporting UK customers. This role focuses on successfully converting new business wins into successful implementations, ensuring a seamless transition. The ideal candidate will coordinate effectively with both internal and external stakeholders and serve as a key escalation point to resolve issues. If you're looking for a fast-paced environment with ample opportunities for personal and professional growth, this is the role for you!

Main responsibilities:

New Product Introduction Team Leader will be performing the following responsibilities and duties:

- Manage New Parts & ECRs: Oversee the process from system setup to customer approval and shipment.

- Cross-Functional Collaboration: Coordinate with internal teams to resolve open issues and remove holds delaying the implementation.

- DOB Reporting: Create and maintain the DOB report; regularly review unacknowledged orders and arrears to support the input relief model efficiently.

- PO Review & Approval: Review purchase orders and provide necessary approvals before release to vendors.

- Supplier Performance: Collaborate with suppliers to improve delivery performance and resolve delivery or quality issues promptly.

- ECR Management: Monitor Engineering Change Requests to ensure smooth phase-in/phase-out transitions, avoiding shortages and maintaining optimal inventory levels.

- Customer Escalations & Reviews: Act as the primary escalation point and lead weekly customer reviews to ensure on-time delivery.

- Issue Resolution: Identify and address gaps or issues during implementation.

- Commercial Coordination: Work with the Commercial team to resolve pricing, MOQ, and lead time issues in a timely manner.

- KPI Monitoring: Review team KPIs weekly and provide support to ensure targets are met.

- Gap Buy Sourcing: Lead sourcing and implementation of gap buys to mitigate shortages and meet customer expedite requests.

- Process Improvement: Drive initiatives to reduce overall implementation timelines.

- Stock Approval & Prioritization: Ensure on-hand stock is approved by customers; if not, coordinate with buyers to obtain approval and prioritize shipments based on customer POs.

Key Competencies:

The ideal candidate should have the following competencies:

Problem Solver.

Project Management.

Results driven.

PPAP

Supply Chain & Global Procurement.

Attention to Detail.

Customer Orientation.

Skills and Qualifications:

- Excellent computer skills and proficiency with Office 365 tools.

- Demonstrable analytical and problem-solving skills.

- Ability to comply with company procedures and policies.

- Excellent Communication skills - verbal and written.

Interpersonal Skills:

Excellent Technical skills (To read & understand engineering drawings)

Excellent time management

Thrives under pressure with ability to prioritize & completion of tasks

This is an exciting opportunity for career development within a growing, global company. If you are ambitious and positive with good customer service, communication and administration skills, this is the role for you!