Position: General Manager - Business Finance

About Us

Omega Healthcare Management Services is an AI-driven healthcare solutions company that partners across the healthcare ecosystem to deliver breakthrough results by reimagining and elevating revenue operations. Powered by the Omega Digital Platform, our agentic AI engine leverages adaptive intelligence to drive automation, complemented by deep human expertise to help optimize performance and deliver sustained financial outcomes, while enhancing patient satisfaction.

With a strong global presence spanning four countries, our team of 30,000+ dedicated professionals collaborate with hospitals, physician groups, and healthcare providers to streamline operations, improve financial performance and elevate patient care outcomes.

We combine our deep domain expertise, advanced technology, and a customer-centric approach in delivering innovative and scalable healthcare support solutions.

Position Title: General Manager - Business Finance | Department: Finance | Grade: 4B | Location: Mumbai, Chennai or Hyderabad.

Role Overview

Omega Healthcare is seeking a hands-on, analytically strong General Manager - Business Finance to own financial planning, performance tracking, and margin management for an assigned business unit/vertical. This role will work closely with Operations, Delivery, and Sales leaders to translate day-to-day business performance into clear financial insight and will report directly to the AVP - Business Finance.

The ideal candidate has solid RCM/healthcare finance exposure, is comfortable owning numbers end-to-end, and can operate independently while escalating the right issues at the right time.

Key Responsibilities

Business Finance Partnership

- Serve as the primary finance point of contact for assigned business unit(s)/vertical(s), supporting Operations and Delivery leaders on day-to-day financial matters.

- Provide financial input into pricing decisions, client profitability discussions, and operational planning within the assigned scope.

- Track sales pipeline opportunities and monitor conversion of pipeline to actual revenue, working with Sales and Operations teams using Oracle and Salesforce.

- Flag risks and opportunities to the AVP with supporting analysis.

Planning, Forecasting & Reporting

- Own annual budgeting and monthly forecasting for the assigned business unit(s).

- Lead monthly business performance reviews, including variance analysis against budget and forecast.

- Prepare and deliver accurate, timely MIS and management reporting.

Margin & Productivity Management

- Track and analyze key RCM business metrics including:

1. Revenue per FTE

2. Productivity and Utilization

3. Gross and EBITDA Margins

4. Collection Effectiveness

5. Denial Trends

6. Client-Level Profitability

7. Cost-to-Serve Metrics

- Identify and drive cost optimization and margin improvement opportunities within the assigned scope.

- Work with Delivery leadership to monitor productivity and utilization trends.

Analytics & Dashboards

- Maintain and improve dashboards combining financial and operational metrics for the business unit.

- Support ad hoc financial analysis and business cases as needed by the AVP or business leaders.

Leadership & Team Development

- Lead, mentor, and develop a small-to-mid-sized finance team supporting the assigned business unit(s).

- Build a culture of accuracy, accountability, and timely delivery within the team.

Governance & Compliance

- Ensure financial controls and reporting standards are followed within the assigned unit(s).

- Support internal and external audit requirements as needed.

Education & Experience

- MBA, CA, CMA, or equivalent finance qualification.

- 12 - 15 years of progressive finance experience, including experience in FP&A or business finance roles.

- Experience in healthcare services, RCM, BPM/BPO, or healthcare technology organizations preferred.

- Prior experience of partnering with Operations, Delivery, and Sales teams on business performance.

- Experience managing a small team is preferred.

Critical Competencies

- Analytical Rigor: Strong financial modeling, variance analysis, and reporting skills.

- Business Partnering: Comfortable working closely with non-finance stakeholders.

- Systems Proficiency: Working knowledge of Oracle and Salesforce; ability to reconcile pipeline data with financial forecasts.

- Ownership: Able to independently manage the numbers for an assigned unit, with sound judgment on when to escalate.

- Communication: Clear and concise reporting to senior stakeholders.

- Team Leadership: Ability to guide and develop a small team.

Success Measures

- Accuracy and timeliness of forecasts and MIS for the assigned business unit.

- Improvement in margin and productivity metrics within scope.

- Quality and usefulness of financial insight provided to Operations, Delivery, and Sales leadership.

- Effective tracking of sales pipeline conversion to revenue.

- Effective team management and development.