NVISH - Technical Account Manager

Job Summary

We are seeking an experienced Technical Account Manager - Engagement Manager with a strong background in software sales, solutioning, and account management. The role requires acting as a bridge between stakeholders and delivery teams, driving pre-sales activities, and ensuring alignment of technology solutions with client business objectives, preferably within the manufacturing domain.

Key Responsibilities

- Manage and grow strategic client accounts, preferably within the manufacturing industry

- Act as a liaison between delivery managers, technical teams, and client stakeholders

Drive end-to-end pre-sales and sales cycle including:

- Requirement gathering

- Solution positioning

- Proposal development

- Negotiation and closure

- Build and maintain strong relationships with CXOs and key business stakeholders

- Identify opportunities for upselling, cross-selling, and account expansion

- Collaborate with delivery, pre-sales, and technical teams to ensure successful execution

- Understand client challenges and propose customized technology solutions

- Own account-level revenue targets, pipeline, and growth metrics

- Ensure high customer satisfaction through proactive engagement and issue resolution

- Create client presentations (PPTs) and solution decks

- Prepare pricing sheets and commercial proposals

- Perform data analysis and financial modeling using Excel

- Deliver account plans, business reviews, and performance reports

Required Skills & Qualifications

8+ years of experience

- Technical account management/pre-sales/software sales

- Strong ability to liaison between technical and business stakeholders

- Proven experience in enterprise account management and growth

- Excellent communication, presentation, and negotiation skills

Hands-on experience in:

- PPT creation (client-facing decks)

- Pricing models and commercial sheets

- Advanced Excel (analysis, costing, reporting)