Key Roles & Responsibilities - Gather requirements from clients, Suggest Product Solutions, coordinate with other teams to ensure seamless Implementation - Frequent traveling at client locations for product training, and adoption purposes - Have deep product knowledge of all product lines. Ability to showcase product demos and work out solutions for business use cases using best product fit. - Work with internal cross-functional teams (Product, Sales, Marketing, Product Marketing, Finance, support, etc.) to ensure customer issues/ solutions are addressed - Review ongoing product usage, account health, risk assessment, industry trends, customer trends, and competitor landscapes; Identity upsell/cross-sell opportunities, - Provide actionable insights to decision-makers to influence strategy and performance - Ability to effectively prioritize and execute tasks in a fast-paced environment - Manage overall customer success to ensure high retention and renewal rate. - Act as a bridge between the company and the client. Desired Candidate Profile: - Should be highly comfortable in the fast-paced, high-growth startup environment - Excellent written and verbal communication skills. Excellent interpersonal skills to interact with the clients. - Ability to quickly gain the clients' trust, demonstrate ownership for the clients' issue, problem-solving skills. - Proficiency in Excel and report generation.

Bangalore

NoPaperForms - Customer Success/Key Account Management Role 

Job Description for NoPaperForms - Customer Success/Key Account Management Role  in NOPAPERFORMS SOLUTIONS PVT LTD in  Bangalore for (2-5) years of experience. Apply Now!