- Identify inefficiencies and opportunities across opera tions using data analysis, process mapping, and diagnostic assessments.
- Develop future-state processes focused on enhancing efficiency, quality, and scalability, applying methodologies such as Lean, Six Sigma, and Kaizen.
- Execute end-to-end process improvement initiatives, ensuring alignment with business objectives and measurable impact.
- Enable successful process implementation through training, communication plans, SOP development, and stakeholder readiness assessments.
- Collaborate with client teams and leadership to ensure buy-in, and prepare reports and dashboards to communicate progress, risks, and outcomes effectively.
Key Responsibilities.
- Strong understanding of process mapping, analysis, and optimization techniques.
- Familiarity with Lean Six Sigma principles, including the ability to drive projects using DMAIC or DMADV methodologies.
- Knowledge of process management tools like BPMN, Visio, or others.
- Experience in managing transformations in business processes, services, or functions.
- Ability to plan, execute, and monitor activities, ensuring timely delivery and minimal disruption.
- Strong verbal and written communication skills to interact with stakeholders at all levels.
- High attention to detail, especially in analyzing process flows, identifying gaps, and documenting improvements.
Preferred Qualifications.
- Bachelor's degree in Engineering, Operations, or a related field with a Master's degree in Business or Management.
- 3 to 5 years of experience in process improvement, business transformation, or consulting roles.
- Lean Six Sigma Green Belt or Black Belt certification (preferred).
- Familiarity with process mining tools like Celonis, SAP Signavio is a plus.
- Experience in working in or with industrial services or engineering sector.
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