About Newton School:

- Come be part of a rocketship that's creating a massive impact in the world of education!.

- On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent.

- Newton School aims to bridge this massive gap through it's personalised learnin platform.

-We are building an online Institute and solving the deep problem of employability of graduates.

- We have a strong core team consisting of alumni from IIT's and IIM's, having several years of industry experience in companies like Unacademy, Inmobi, Ola, Microsoft among others.

- On this mission, we are backed by some of the most respected investors around the world, RTP Global, Nexus Venture Partners and a slew of angel investors including CRED's Kunal Shah, Flipkart's Kalyan Krishnamoorthy, Unacademy and Razorpay founders, Udaan's. Sujeet Kumar among others.

Role:

- We're looking for a Senior Manager to drive university-level operations and stakeholder success across our partner campuses.

- This role is critical to ensuring high-quality execution of our academic programs by owning relationships across university departments - including academic leadership, faculty, admin, and senior management.

- You'll serve as the primary face of Newton School within the university ecosystem, and lead end-to-end coordination to ensure that everything from academic delivery to student experience runs like clockwork.

- The role demands maturity, high ownership, excellent communication, and the ability to navigate ambiguity with strong relationship skills.

Key Responsibilities:

- Stakeholder Ownership: Build, own, and manage day-to-day working relationships across university stakeholders - including the Dean, academic coordinators, department heads, faculty, and admin teams.

- Be seen as the single point of contact for all cross-functional alignment.

- Cross-Department Coordination: Ensure timely and effective coordination across multiple university departments to deliver on key academic and operational outcomes - such as scheduling, exams, grading, student records, and feedback cycles.

- Program Delivery Oversight: Monitor the smooth execution of academic and non academic processes on campus - ensuring classes, labs, assessments, and events happen as per plan.

- Resolve breakdowns quickly and efficiently.

- Escalation Management: Act as the first point of escalation for both university stakeholders and internal teams.

- Use judgment and empathy to navigate conflicts and ensure resolution within agreed timelines.

- Data and Documentation: Own the accuracy and timeliness of all academic documentation, including student records, performance reports, attendance, and intervention tracking.

- Team Management: Manage and mentor a small team of campus associates or coordinators (as applicable), ensuring accountability, clarity, and performance.

- Continuous Improvement: Identify inefficiencies or roadblocks in campus execution and drive solutions - whether through process redesign, training, or smarter tools.

Who You Are:

- 4-5 years of relevant work experience in stakeholder management, program operations, higher education, or customer success roles.

- Experience working with or within universities/colleges is strongly preferred.

- Strong interpersonal and relationship-building skills; able to navigate complex stakeholder dynamics with maturity and professionalism.

- Excellent verbal and written communication.

- Highly proactive, reliable, and outcomes-oriented.

- Prior experience leading or mentoring a team is a strong advantage.