
About the Role:
- As an Associate Director, you will play a pivotal role in shaping large-scale outcomes for a high-impact vertical within the organization. Your decisions and solutioning will influence growth, efficiency, and customer experience at scale.
- You will operate with high ownership and autonomy, including building teams, setting up processes, and driving execution end-to-end. A key responsibility will be owning the overall P&L for the unit you lead.
- Where required, you will collaborate closely with Product, Technology, and Strategy teams to design and implement scalable solutions.
What You Will Do:
- Lead strategic initiatives from problem discovery to execution, identifying high-impact (10x) opportunities
- Drive implementation with full ownership, ensuring measurable business outcomes
- Apply strong prioritization across short-term wins and long-term strategic goals
- Work cross-functionally with multiple teams to deliver complex projects successfully
- Use data-driven insights to guide decision-making and continuous improvement
What You Will Need:
- Bachelor's degree in Technology or a Master's degree in Management
- 6-10 years of relevant professional experience
- 2-3 years of experience in strategy consulting or implementation consulting
- Prior experience in fast-paced, technology-driven environments is a plus
- Strong analytical and problem-structuring skills
- Proven ability to work across functions and influence stakeholders
Key Responsibilities:
- Own revenue outcomes and plan, optimize, and manage P&L for the unit
- Define and execute operational strategy, including financial and operational planning, forecasting, monitoring, and reporting
- Identify and address gaps in customer and partner journeys through structured strategy and execution plans
- Develop a deep understanding of the product, user behavior, and market opportunities
- Build, mentor, and scale a high-potential team capable of independently driving initiatives
- Ensure high levels of customer satisfaction and track key performance metrics
- Monitor performance metrics on a weekly and monthly basis to drive continuous im
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