Meesho - Assistant Manager - Business Operations

About The Team:

Meeshos content commerce team is a relatively new team that directly contributes to Meeshos GMV/ NMV. This team works on identifying opportunities in the influencer economy to leverage them for Meeshos growth. As part of the team, individuals work on exciting new problem statements & contribute to Meeshos content strategy across various social media platforms.

About The Role:

We are looking for an Assistant Manager Operations to lead and scale a ~50-member Key Account Management (KAM) team within MCC. This role sits at the core of creator monetization success ensuring that creators seamlessly progress across the lifecycle:

Signup Social Account Connection Content Creation Sale Generation Sustainable Earnings

The charter is to drive structured execution, streamline priorities, optimize KAM bandwidth, and build data-led operating systems that improve creator activation, performance, and retention at scale.This is a high-impact role requiring strong people leadership, operational rigor, and sharp data thinking.

What You Will Do:

- Lead, coach and scale a ~50-member KAM team.

- Define clear KRAs aligned to lifecycle metrics (activation, content velocity, GMV contribution, repeat earnings).

- Ensure high connect rates and reduce technical friction

- Improve conversion from content clicks orders.

- Build strategies to reduce creator churn and increase repeat earning creators.

- Data Reporting and Analysis

- CRM and Process Excellence

What You Will Need:

- 3-6 years of experience in Operations / Sales Ops / Creator Ops / Growth Ops.

- Prior experience managing large frontline teams (30+ members preferred).

- Experience in marketplaces, e-commerce, content platforms, or creator ecosystems is strongly preferred.

- Team Handling and Leadership Experience

Note: For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.