MarketsandMarkets is a global B2B research and advisory firm that enables organizations to make data-driven strategic decisions. We partner with leading enterprises across industries to deliver market intelligence, growth consulting, and competitive insights.

In addition to our core Research and Advisory offerings, we have built next-generation subscription-based platforms such as Knowledge Store, SalesPlay, and other AI-driven intelligence platforms. These platforms provide clients with on-demand access to market data, account intelligence, and actionable insights, enabling sales, strategy, and leadership teams to make faster and smarter decisions.

About the Role:

We are looking for a seasoned Senior Client Success Manager with a strong new business (hunter) orientation to drive growth in the US market, specifically within the Chemical and Healthcare sectors.

This is a revenue-first role, where 6070% of the focus is on new logo acquisition, complemented by strategic account growth. You will engage with C-level stakeholders, build relationships from scratch, and position MarketsandMarkets Research, Advisory, and subscription platforms (Knowledge Store, SalesPlay, etc.) as strategic enablers for business decisions.

Key Responsibilities:

1. New Business Development (70-80% | Core Focus)

- Identify, prospect, and acquire new clients in the US market

- Build and maintain a strong sales pipeline across Chemical & Healthcare industries

- Own the end-to-end sales cycle: prospecting pitching proposal negotiation closure

- Position Research, Advisory, and subscription platforms (Knowledge Store, SalesPlay, etc.) through consultative selling

2. Strategic Account Growth (20%)

- Manage and expand a portfolio of strategic accounts (35 clients)

- Drive renewals, cross-sell, and upsell opportunities

- Build long-term relationships with CXOs and senior stakeholders

3. Consultative & Insight-Led Selling

Act as a trusted advisor to clients by:

- Understanding their business challenges

- Recommending relevant research, advisory, and platform-based solutions

- Driving adoption of subscription platforms for continuous value realization

4. Cross-Functional Collaboration

- Work closely with research, product, and delivery teams

- Translate client requirements into actionable research briefs and platform use cases

- Ensure high-quality delivery and client satisfaction

Preferred Candidate Profile:

Experience:

12+ years of experience in:

- B2B Sales / Key Account Management / Consultative Selling

- Strong track record in hunting (new business acquisition)

- Experience working with US/Global clients is mandatory

- Prior experience selling into Chemical or Healthcare companies is highly preferred

Core Skills:

- Proven ability to break into new accounts and win new logos

- Strong executive presence with CXO-level engagement

- Expertise in solution/consultative selling (Consulting, research, SaaS, or subscription platforms)

- Excellent communication, negotiation, and stakeholder management skills

- Ability to thrive in a target-driven, high-performance environment

Additional Requirement:

- Must be comfortable working in US Shift (6:00 PM 3:00 AM IST)

Why Join Us?:

- Opportunity to own and scale US market growth

- Work with global enterprise clients across high-impact industries

- Sell a powerful mix of research, advisory, and AI-driven subscription platforms

- Be part of a fast-growing, innovation-led organization

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