Roles & Responsibilities :

Sales & Business Development :

- Drive adoption and revenue growth across assigned enterprise and partner accounts to consistently achieve or exceed sales targets.

- Analyze customer requirements, business objectives, and technical needs to recommend suitable IT consulting and cloud solutions.

- Develop and execute strategic account coverage plans to build and maintain a strong sales pipeline.

- Generate new business opportunities through inbound enquiries, outbound calls, partner networks, referrals, and market outreach activities.

- Prepare and present business proposals, solution offerings, and commercial discussions to drive successful deal closures.

- Create and articulate compelling value propositions around the company's cloud consulting and IT service offerings.

- Attend enquiry and discovery calls to understand customer pain points and business challenges.

- Coordinate with internal delivery, pre-sales, and technical teams to align customer requirements and solution proposals.

- Support partner-led sales engagements and collaborate with channel partners, resellers, system integrators, and strategic alliances for joint opportunities.

Account & Relationship Management :

- Manage multiple customer and partner accounts simultaneously while maintaining strong engagement and communication.

- Build and maintain long-term strategic relationships with clients, channel partners, and - enterprise stakeholders.

- Drive customer engagement and solution adoption through continuous communication, education, and account support.

- Consult with existing customers to understand evolving business requirements and identify cross-sell or upsell opportunities.

- Maintain regular follow-ups with clients and prospects through calls, meetings, mailers, and relationship-building activities.

- Organize and support account-level marketing and engagement initiatives to improve visibility and customer retention.

- Track account performance, sales metrics, and pipeline progress to continuously improve sales strategy and conversion rates.

- Maintain updated customer records, mailing lists, and communication history for ongoing engagement initiatives.

Ideal Candidate Criteria

- 3+ years of experience in B2B sales with strong exposure to partner/channel sales in IT Services, Cloud Consulting, or Enterprise Solution Sales.

- Experience working with channel partners, resellers, system integrators, strategic alliances, or partner ecosystems.

- Hands-on experience managing or supporting partner-led sales cycles including requirement gathering, proposal coordination, stakeholder discussions, and deal closure.

- Strong understanding of enterprise sales processes and customer engagement strategies.

- Ability to coordinate effectively with partners, internal technical teams, and enterprise customers throughout the sales lifecycle.

- Experience managing multiple accounts and building long-term customer and partner - relationships.

- Strong communication, presentation, negotiation, and stakeholder management skills.

- Ability to understand customer business objectives and align technology solutions accordingly.

- Experience in BFSI, Manufacturing, Pharmaceutical, IT Services, or Consulting domains will be preferred.

- Proven ability to generate leads, manage sales pipelines, and achieve revenue targets.

- Strong ownership mindset with a self-driven and target-oriented approach.

- BE/BSc IT / MSc IT or equivalent technical/IT-oriented educational background is mandatory.

- Experience in account management, customer retention, and repeat business development will be an added advantage.