Manager - SaaS Account Management

Compensation:

Can be maximum till 32 Lacs per annum and then uncapped incentives.

Location:

Can only be Bangalore for first year then we can decide to move remote as per performance.

Responsibilities:

- Send weekly updates on overall relationship, health of the account and incremental opportunities.

- Aid in QA/Testing/Reporting with QA team.

- Create Roadmap deliverables with Strategy, Product and Design teams.

- Drive timeline along with Product team to ensure goals are met.

- Identify KPIs for products (and drive consensus with stakeholders).

- Identify new opportunities for the team on existing product engagement (features, platforms, etc).

- Manage contract development and overall work with finance on billing process for account.

- Regular stakeholder meetings and Client visit prep.

- Set up team outings.

Requirements:

- 1 - 3 years experience in the emerging software and technology space.

- Enthusiasm to collaborate with multidisciplinary teams in a fast-paced environment.

- Excellent skills in negotiation and conflict management. We need you to manage internal teams, partners and clients, to represent our ideas clearly and be confident in the products we show our clients.

- Keen understanding of how to leverage client relationships for introductions and additional business. Account Managers can identify the opportunity for new business and go for it with all they've got.

- Team leadership and management experience in taking a digital product from concept to launch.

- Proven understanding of the full delivery cycle of digital products.

- Understanding of the basics of agile software development methodology.

- Excellent presentation skills.

- Embrace challenges on a daily basis.

- Be fun and positive to work with.

- Enjoy communicating your ideas to identify and solve problems.

- Meet Business Development quotas set for assigned accounts.

- Bachelor's Degree or higher.