Manager - People & Culture

Role Summary:

Our client partner is seeking a People & Culture Manager who will be tasked with leading day-to-day HR operations while also leading efforts to make the organization a great place to work during a period of rapid scale.

Responsibilities:

1. Global People Operations:

- Own all global HR processes: recruitment, onboarding, compensation, and performance cycles across markets.

- Standardise contracts, policies, and compliance documentation across India, Southeast Asia, and Africa (with local adaptations).

- Manage HR tools and systems to improve efficiency and transparency across a distributed workforce.

- Support payroll coordination and benefits alignment with Finance and regional teams.

2. Talent Acquisition and Employer Branding:

- Work with department heads to anticipate hiring needs and build a pipeline of talent for key roles.

- Lead recruitment campaigns that reflect the organization's mission, culture, and values.

- Build a simple, scalable onboarding experience that sets new joiners up for success.

- Strengthen employer brand across target markets through storytelling and digital presence on LinkedIn.

3. Culture and Engagement:

- Champion the organization's values across all regions.

- Create moments of connection that keep a distributed team united.

- Develop engagement surveys and track pulse metrics to ensure a healthy, high-performing culture.

- Support leadership in promoting inclusion, wellbeing, and diversity in a cross-cultural context.

Requirements:

1. 8+ years of progressive HR, people ops, and culture-building experience.

2. Strong grasp of employment laws and best practices in India and other countries

3. Skilled in both people operations (processes, systems, compliance) and people experience (engagement, culture, storytelling).

4. Experience with multicultural teams and international exposure and a curiosity to learn about other countries - types of laws, types of policies or type of people.

5. Highly organised, empathetic, and pragmatic - able to balance heart and data.

6. Excellent written and verbal communication skills; confident across diverse, global teams.

7. Passionate about impact, building mission-driven organizations, and has an entrepreneurial mindset.