Manager - KYC Operations

We are hiring KYC Manager (Operations) - 8-12 years

Description:

We are hiring KYC Manager (Operations)

Location: Powai, Mumbai

Experience: Manager (8-12 years maximum)
NOTE: Experience with leading and managing a team of 10+ KYC professionals handling onboarding and periodic reviews is non-negotiable-

A leading global financial services organization is looking to hire an experienced KYC Manager to lead and manage KYC periodic reviews and onboarding operations across multiple regions.

Key Responsibilities:

- Lead and manage a team of 10+ KYC professionals handling onboarding and periodic reviews

- Ensure timely completion of KYC reviews with strong focus on quality, throughput, aging and SLA management

- Manage complex and high-risk KYC cases, including escalation handling

- Partner closely with Sales, Onboarding, Compliance and regional stakeholders

- Oversee MI/KRI reporting, risk identification and mitigation

- Drive process efficiencies, change management and transition of activities

- Ensure adherence to regulatory requirements, internal policies and controls

Mandatory Skills & Experience:

- Minimum 8 to 10+ years of experience in AML/KYC, preferably within an Investment Bank

- Strong Team management experience (managing teams of 10+ members)

- Extensive hands-on experience in KYC Onboarding & Periodic Reviews

- Strong knowledge of AML, CDD, EDD, UBO identification, risk assessment

- Experience managing KYC delivery across multiple regions (AEJ, EMEA, US)

- Solid understanding of risk, controls, compliance and regulatory requirements

- Excellent communication, stakeholder management and leadership skills

- Proven ability to work in a high-pressure, high-volume environment

Desired Skills:

- Exposure to MiFID, FATCA, Dodd-Frank and regional KYC regulations

- Experience in audits, quality assurance and operational risk management

- Project or change management experience

- AML/KYC certifications (e.g., CAMS) added advantage

Educational Qualification:

- Graduate or MBA in Business, Finance or related discipline