- 8+ Years of Experience in UK/European Market from IT/ITes/KPO/BPO background. - Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level - Natural relationship builder with integrity, reliability and maturity - Adaptability and strong problem-solving skills - Ability to build rapport and collaborate with others within the company and externally - Tasks, and activities to be undertaken by the position holder: - Communicating with clients to understand their needs and explain offering value - Build and strengthen client relationships to achieve long-term partnerships - Acting as a client advocate with a focus on improving the buyer experience - Mapping and mining clients organization - Keeping accurate records pertaining to projects and account notes - Maintaining updated knowledge of services and solutions - Resolving complaints and preventing additional issues by improving processes - Collaborating with internal departments to facilitate client needs fulfillment - Serve as the main point of contact in all matters related to client concerns and needs - Outcomes to be delivered by the position holder (mostly KPIs for the role and targets/goals) - Develop client accounts to initiate and maintain favorable relationships with clients - Ensure the timely and successful delivery of our solutions according to customer needs - Developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholder - Deliver on agreed-upon objectives like revenues, solutions, pilots etc. - Handle inquiries and requests from customers and address their needs - Maintaining relationships with existing client accounts - Generate progress reports for clients and senior leaders within the organization - Identity upsell, cross-sell, and renewal opportunities

Chennai

Bangalore

Kerala

Manager - Inside Sales - SaaS 

Job Description for Manager - Inside Sales - SaaS  in ResourceTree Global Services Pvt Ltd in  Chennai Bangalore Kerala for (8-12) years of experience. Apply Now!