8+ Years of Experience in UK/European Market from IT/ITes/KPO/BPO background. Location - Chennai Shift - UK Timing Deliverables : - Develop client accounts to initiate and maintain favorable relationship with clients - Ensure the timely and successful delivery of our solutions according to customer needs - Developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders - Deliver on agreed upon objectives like revenues, solutions, pilots etc. - Handle inquiries and requests from customers and address their needs - Maintaining relationships with existing client accounts - Generate progress reports for clients and senior leaders within the organization - Identify upsell, cross-sell, and renewal opportunities. Role & Responsibilities : - Communicating with clients to understand their needs and explain offering value - Build and strengthen client relationships to achieve long-term partnerships - Acting as a client advocate with a focus on improving the buyer experience - Mapping and mining clients organization - Keeping accurate records pertaining to projects and account notes - Maintaining updated knowledge of services and solutions - Resolving complaints and preventing additional issues by improving processes - Collaborating with internal departments to facilitate client need fulfilment - Serve as the main point of contact in all matters related to client concerns and needs - Maintain accurate client records, keeping track of any contract updates and renewals - Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met - Meet regularly with other team members to discuss progress and find new ways to improve business Qualification & Experience : - Bachelor's degree - 8-12 years of experience - Based in the UK - Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level - Natural relationship builder with integrity, reliability, and maturity - Adaptability and strong problem-solving skills - Ability to build rapport and collaborate with others within the company and externally - Proven domain knowledge - Proven ability to manage multiple clients at a time while paying strict attention to detail - Ability to prioritize among competing tasks Critical thinking and problem solving skills - Keen attention to detail and adherence to deadlines - Experience with business development - Experience with CRM

Chennai

Manager - Inside Sales - IT/ITes/KPO/BPO - European Market 

Job Description for Manager - Inside Sales - IT/ITes/KPO/BPO - European Market  in ResourceTree Global Services in  Chennai for (8-12) years of experience. Apply Now!