Manager - Human Resource - Hospitality

Job Title: Human Resources Manager

Location: Prestige Elite Club, Worli-Tardeo, South Mumbai

Reporting To: Club General Manager / Secretary

Experience: Minimum 7-10 years in hospitality/club/sports organization HR

About the Club:

Prestige Elite Club is a private, members-only sports and social club located in South Mumbai, spread over a 26-acre estate. It serves an exclusive clientele including industrialists, diplomats, and high-net-worth families, offering a sophisticated environment for sports, events, and leisure.

Role Overview:

The HR Manager will oversee human resource operations and workforce management across multiple departments such as games/sports, housekeeping, security, administration, and guest services. The role requires prior experience working in a disciplined, service-oriented club or hospitality environment.

Key Responsibilities:

- Manage recruitment, onboarding, and staff documentation

- Maintain HR compliance records (PF, ESIC, gratuity, POSH, etc.)

- Develop and enforce HR policies and staff discipline frameworks

- Handle attendance monitoring, roster planning, and leave administration

- Coordinate training, skill development, and internal communication

- Resolve grievances, manage staff exits, and conduct exit interviews

- Liaise with external vendors and contractors on manpower and HR issues

- Ensure payroll support, appraisal documentation, and HR audits

- Manage employee engagement and welfare initiatives

- Support top management with people analytics and HR insights

Candidate Profile:

- Graduate/Postgraduate in Human Resources or Personnel Management

- Minimum 7 years of HR experience in hospitality, club management, or elite institutions

- Fluent in English, Hindi, and Marathi

- Strong understanding of legal/statutory HR obligations and contract staffing

- Excellent leadership, interpersonal, and crisis-handling abilities

- Ready to work on weekends and public holidays