Role Overview:
As the Manager HR Operations, you will be the driving force behind ensuring seamless and efficient HR service delivery across the organization. Your day-to-day will involve overseeing the entire employee lifecycle, from onboarding to offboarding, managing HR systems and processes, and ensuring compliance with all relevant regulations.
You will collaborate closely with HR Business Partners, Talent Acquisition, Compensation & Benefits, and other key stakeholders to deliver a consistent and positive employee experience. Your work will directly impact employee satisfaction, productivity, and the overall effectiveness of the HR function, contributing to the company's success.
Key Responsibilities:
- Oversee the administration of HR programs including onboarding, performance management, compensation, benefits, and employee relations to ensure compliance and effectiveness.
- Manage the HRIS system (e.g., Workday, SAP SuccessFactors) to maintain accurate employee data, generate reports, and streamline HR processes.
- Develop and implement HR policies and procedures to ensure compliance with legal and regulatory requirements and promote a fair and equitable work environment.
- Lead a team of HR professionals, providing guidance, coaching, and development opportunities to enhance their skills and performance.
- Partner with HR Business Partners to provide support and guidance on employee relations issues, performance management, and organizational development initiatives.
- Manage the offboarding process, including conducting exit interviews, processing terminations, and ensuring compliance with legal requirements.
- Analyze HR data and metrics to identify trends, develop insights, and make recommendations for improving HR programs and processes.
- Manage vendor relationships with HR service providers to ensure quality service delivery and cost-effectiveness.
- Lead and participate in HR projects and initiatives to improve HR processes and enhance the employee experience.
Required Skillset:
- Demonstrated ability to manage and administer HR programs and processes across the employee lifecycle.
- Proven expertise in HRIS systems (e.g., Workday, SAP SuccessFactors) and HR data analytics.
- Strong understanding of employment laws and regulations.
- Excellent leadership and team management skills, with the ability to motivate and develop a team of HR professionals.
- Exceptional communication, interpersonal, and problem-solving skills.
- Ability to build strong relationships with stakeholders at all levels of the organization.
- Ability to adapt to a dynamic and fast-paced work environment.
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