Manager - HR Operations

Key Responsibilities:

HR Operations & Compliance:

- Oversee end-to-end HR operational processes across the employee lifecycle (onboarding to offboarding).

- Ensure compliance with statutory and labor laws, including timely filings and audits.

- Partner with finance and legal teams for HR compliance and policy updates.

- Maintain and regularly audit employee records, HRMS data, and documentation.

Payroll & Compensation:

- Manage end-to-end payroll processing in coordination with finance/payroll vendors.

- Ensure accurate salary disbursements, deductions (PF, ESI, tax, etc.), and compliance reporting.

- Lead annual compensation reviews, benchmarking, and salary structure alignment with market trends.

Performance Management System (PMS):

- Own and manage the PMS cycle - goal setting, mid-year, and annual appraisals.

- Collaborate with leadership to ensure performance frameworks are fair, consistent, and aligned with company objectives.

- Provide training and support to managers and employees on performance tools and feedback mechanisms.

HR Data Analytics & Reporting:

- Track and analyze HR metrics including hiring trends, attrition rates, employee engagement, NPS, time-to-fill, and diversity metrics.

- Provide actionable insights through dashboards and reports for leadership decision-making.

- Leverage data to forecast workforce needs, identify risks, and support talent strategies.

Engagement & Retention:

- Support employee engagement initiatives and analyze effectiveness through surveys and feedback mechanisms.

- Drive insights from engagement/NPS surveys and recommend improvement strategies.

- Work closely with business units to identify retention risks and build proactive solutions.

Process Improvement & HR Technology:

- Continuously identify and implement process improvements to streamline HR operations.

- Champion the effective use of HRIS and other digital tools to improve operational efficiency.

- Lead or support HR digitization and automation initiatives.

Key Requirements:

- 10-15 years of experience in HR Operations.

- Proven experience in managing payroll, compliance, PMS, and compensation frameworks.

- Strong analytical mindset with proficiency in HR analytics - hiring, attrition, engagement, and NPS metrics.

- Advanced MS Excel skills (pivot tables, VLOOKUP, dashboards, charts, data modeling).