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Role: Presales Manager (SaaS Product) Level: Manager Reporting To: Director - Presales Location: Bangalore Mode: WFO About the Function: Happay, a part of the MakeMyTrip Group, is a leading spend management platform that empowers businesses to gain complete visibility and control over their expenses. Our unified solution simplifies and streamlines all aspects of business spending from travel and expense to payments and procurement - delivering real-time insights and end-to-end automation for enterprises. The Pre-Sales function at Happay plays a pivotal role in shaping client success. Collaborating closely with Sales, Product, and Implementation functions, Pre-Sales is responsible for crafting tailored solutions, delivering impactful product demonstrations, and guiding prospective clients through technical integrations. As the first touchpoint for solutioning, the function ensures that each engagement is consultative, value-driven, and aligned with the clients unique spend management needs. About the role: This role is responsible for driving pre-sales engagements for Happay's enterprise SaaS solutions, with a focus on travel and expense management. Sitting at the intersection of Sales, Product, and Implementation, the role involves crafting customized solution strategies, delivering compelling product demonstrations, and supporting clients through technical evaluations and integrations. It plays a critical part in shaping client solutions and influencing enterprise buying decisions. By combining technical expertise with a consultative approach, the role helps accelerate deal closures and ensures alignment between client needs and product capabilities. This is a high-impact role that contributes directly to enterprise sales success and long-term client satisfaction. What you will be doing: - Partnering with the Sales function to qualify leads and deliver customized product demonstrations that address travel and expense management challenges. - Leading technical conversations during enterprise sales cycles, addressing client-specific requirements, use cases, and objections. - Collaborating with Product, Implementation, and other cross-functional teams to ensure a seamless transition from pre-sales to onboarding. - Creating and maintaining technical proposals, RFP responses, and pre-sales documentation that align with client expectations. - Providing expert consultation on platform configurations, best practices, and integrations to support informed decision-making throughout the sales process. Qualification & Experience: - Graduate / Post Graduate with 5-7 years of pre-sales experience preferably in SaaS (2-3 years in the travel and expense management domain will be a plus) - In-depth knowledge of SaaS platforms, API/SFTP integrations, and travel management systems. - Strong analytical and problem-solving skills with the ability to translate client needs into tailored solutions. - Excellent communication and presentation skills, with a proven ability to engage with both technical and business stakeholders. - Experience working in fast-paced, solution-oriented environments with enterprise clients is an advantage. Key Success Factors for the Role: - Strong client-facing skills with a proven ability to present complex solutions to both technical and non-technical audiences. - Ability to collaborate effectively across departments including Sales, Product, and Implementation to drive customer success. - Excellent written and verbal communication skills suited for both business and technical stakeholders. - Proficiency in using CRM systems such as Salesforce to track pre-sales activities and manage client interactions. - Willingness to travel for client meetings, presentations, and strategic discussions. Nice to have: - Experience with competitive platforms such as SAP Concur, Expensify, or Zoho. - Familiarity with global SaaS product compliance standards and regulatory requirements. - Background in global SaaS deployments with an understanding of international travel policies and expense workflows. - Hands-on experience in SaaS implementations and exposure to post-sales processes. - Understanding of change management principles to help clients navigate organizational shifts. About Us: Nurtured from the seed of a single idea to empower the traveller with easy & instant travel bookings providing comprehensive choices, MakeMyTrip is a pioneer in India's online travel space. Founded by Deep Kalra in the year 2000, MakeMyTrip began its journey by serving the US-India travel market with best value products & services, powered by robust technology and round-the-clock customer support. After successfully consolidating its position as a customer-first brand, known for its reliability and transparency, MakeMyTrip launched its India operations in 2005. As low-cost flight carriers were introduced in India, the number of Indians opting for online travel solutions also increased rapidly. And MakeMyTrip answered the call of the hour, by bringing the convenience of booking flights, hotels, and holiday packages in just a few clicks. Over the years, we have partnered with many leading brands from the aviation & hospitality industries, creating fruitful partner relations for business expansion opportunities. We also entered the homestays & villas and continue to procure increased market share market in the same. With this, we also entered the ground transport space and commenced offering cab, bus & train booking services. What makes our story even stronger is the performance of our newly launched segments, like myBiz, our comprehensive business travel suite and myPartner - an exclusive platform for travel agents. Entering the Gulf market is our latest feat, where we offer power-packed deals on flights & hotels. We encourage you to know more about our organization by visiting our company website - www.makemytrip.com and www.redbus.in Our focus has always been on delivering value to our customers and employees alike and we truly believe that Happy Employees Make Happy Customers. If fast pace work environment and learning opportunities excite you, then come and join us.

Gurgaon/Gurugram

MakeMyTrip -  Presales Manager - SaaS Product 

Job Description for MakeMyTrip -  Presales Manager - SaaS Product  in IBIBO Group Pvt. Ltd. in  Gurgaon/Gurugram for (5-8) years of experience. Apply Now!

MakeMyTrip -  Presales Manager - SaaS Product  | iimjobs.com