Mad Influence - Client Servicing Manager - Influencer Marketing

Job Title : Client Servicing Manager (Influencer Marketing).

Location : Noida, India (On-site).

About Us:

- Step into the vibrant world of Mad Influence-a leading 360-degree influencer marketing agency headquartered in Noida.

- We're on a mission to spark culturally relevant, high-impact campaigns that resonate globally.

- With over 10,000 successful campaigns and collaborations with top-tier brands and content creators across India and beyond, Mad Influence is a rapidly growing influencer marketing agency, connecting leading brands with top digital creators to drive impactful storytelling and high-performing campaigns.

- We are looking for an experienced and enthusiastic Client Servicing Manager to lead client relationships and drive business growth.

- This role is ideal for someone who understands influencer marketing deeply, can manage end-to-end campaigns, and has the ability to pitch and onboard new brands while also cross-selling our offerings to existing clients.

Key Responsibilities:

Client & Campaign Management:

- Serve as the main point of contact for client accounts.

- Develop influencer marketing strategies tailored to each brand's objectives.

- Manage the end-to-end execution of influencer campaigns - including influencer sourcing, briefing, content reviews, timelines, and reporting.

- Ensure deliverables meet brand guidelines, timelines, and campaign KPIs.

- Monitor campaign success through detailed performance analytics and optimize accordingly.

- Brand Onboarding & Business Development.

- Actively pitch the agency's services and campaign ideas to potential brand partners.

- Help in onboarding new clients by understanding their goals and aligning them with the right influencer strategies.

- Identify cross-selling and upselling opportunities within existing accounts.

- Collaborate with internal teams (sales, creative, strategy) to deliver high-impact proposals.

Market & Influencer Insights:

- Stay updated with the latest influencer marketing trends, platform updates (Instagram, YouTube, etc. ), and creator opportunities.

- Maintain relationships with a network of influencers and platforms to quickly source relevant talent.

Requirements:

- Degree in Marketing, Communications, Business, or related field.

- 3-5 years of experience in influencer marketing, digital marketing, or account/client management.

- Strong client-facing skills with the ability to build trust and long-term relationships.

- Confident in pitching ideas, storytelling, and handling objections.

- Familiarity with influencer platforms/tools.

- Excellent communication, organizational, and multitasking abilities.

- A proactive and entrepreneurial mindset.