Company Overview:

LimeChat is a conversational AI platform that enables e-commerce and BFSI brands to automate customer support and drive revenue through intelligent, human-like chat experiences. By integrating seamlessly with existing tech stacks, the company helps enterprises transform their customer interactions into high-conversion touchpoints. Operating at the intersection of generative AI and enterprise software, LimeChat is scaling rapidly to redefine how large organizations engage with their digital-first customers.

Role Overview:

As an Enterprise Account Executive focused on the BFSI sector, you will be responsible for driving the end-to-end sales cycle for our AI solutions within large financial institutions. You will work closely with C-suite executives, digital transformation heads, and product leaders to identify operational inefficiencies and position LimeChat as a strategic partner. This role is pivotal in expanding our footprint in the high-stakes financial services market, directly influencing our revenue growth and market positioning.

Key Responsibilities:

- Prospect and build a robust pipeline of enterprise-level BFSI clients to ensure consistent revenue growth and market penetration.

- Lead complex sales cycles, from initial discovery and solution mapping to final contract negotiations and closure.

- Collaborate with the product and engineering teams to tailor AI solutions that meet the stringent security and compliance requirements of financial institutions.

- Develop and maintain long-term relationships with key decision-makers to identify upsell and cross-sell opportunities within existing accounts.

- Present high-impact product demonstrations that clearly articulate the ROI and business value of conversational AI to non-technical and technical stakeholders alike.

Required Skillset:

- Demonstrated success in managing long-cycle enterprise SaaS sales, specifically within the BFSI or fintech domain.

- Ability to navigate complex organizational structures and influence multiple stakeholders to secure executive buy-in.

- Strong analytical mindset to translate client business challenges into technical solution requirements.

- Excellent communication and negotiation skills, with the ability to articulate value propositions to senior leadership.

- Proven track record of meeting or exceeding aggressive annual sales quotas in a competitive market environment.

- Professional experience spanning 3 to 8 years in high-growth technology companies.

- Comfort and effectiveness in a hybrid work environment, balancing independent execution with collaborative team efforts in the Mumbai office.