1. Process Governance & Standards

- Develop and maintain enterprise level modeling standards based on BPMN 2.0, EPC, and Signavio conventions.

- Own and govern the Signavio process repository, including taxonomy, naming conventions, folder structures, metadata standards, and documentation quality.

- Establish and enforce process lifecycle governance, including creation, approval, versioning, and retirement workflows.

- Ensure compliance with internal controls frameworks (SOX, ISO, internal audit, risk management).

- Serve as the authority for aligning processes to enterprise architecture and operating model standards.

2. Signavio Platform Management & Enablement

- Act as the primary point of contact and functional owner for the SAP Signavio suite (Process Manager, Collaboration Hub, Process Insights, Process Intelligence, Journey Modeler).

- Configure and maintain platform settings, access controls, roles, user management, and integration points with other systems (SAP S/4HANA, Jira, Confluence, etc.).

- Develop and maintain modeling accelerators, templates, reusable building blocks, and libraries.

- Provide onboarding, training, and certification pathways for modelers across the organization.

- Monitor system usage, adoption metrics, and content quality, driving improvements and clean up activities.

3. Process Modeling & Optimization Expertise

- Create and validate high quality BPMN 2.0 diagrams, value chains, customer journeys, and process landscapes.

- Translate complex operational realities into standardized models accessible to both business and technical teams.

- Identify performance gaps, bottlenecks, and automation opportunities using Signavio Process Insights/Intelligence.

- Partner with continuous improvement teams to prioritize and implement process optimization activities.

4. Cross Functional Collaboration & Change Leadership

- Act as a bridge between business teams, IT, transformation programs, and leadership.

- Align process models with digital transformation initiatives (ERP modernization, automation, workflow, AI/ML, RPA).

- Support organizational change efforts by translating process changes into training, communication, and role impact artifacts.

- Facilitate decision making on process ownership, future state design, and operating model alignment.

5. Quality Assurance & Process Integrity

- Conduct peer reviews, audits, and quality checks to ensure adherence to BPMN 2.0 standards and Signavio best practices.

- Maintain a clear mapping between processes, controls, KPIs, policies, and work instructions.

- Ensure that every documented process has clear ownership, KPIs, risks, controls, and supporting documents.

- Validate process relationships across levels (L1-L5) and ensure they remain synchronized.

6. Reporting, Analytics & Insights

- Use Signavio Process Insights and Intelligence to create dashboards, analyses, and executive summaries.

- Communicate improvement opportunities, root cause findings, and performance trends to leadership.

- Provide data driven recommendations for simplification, automation, policy updates, and control improvements.

Key Skills & Competencies:

- Deep expertise in BPMN 2.0 notation, patterns, and modeling conventions.

- Advanced proficiency in SAP Signavio Process Manager, Insights, Hub, and Intelligence.

- Strong facilitation skills for workshops and process mapping sessions.

- Understanding of enterprise systems (especially SAP S/4HANA, ERP, CRM, workflow, and integration layers).

- Experience in process optimization methodologies (Lean, Six Sigma, Kaizen preferred).

- Excellent communication skills with business and technical audiences.

- Ability to lead through influence in a federated or decentralized process environment.