HR Ops/ ER lead About the client : Our client is a global total workforce solutions firm founded in 1996. They are enabled organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. They do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Their solutions are delivered by our 9000+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity-and we're here to help you achieve it. They are a fast-growing, equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity or disability. Location : Delhi/Mumbai/Bangalore Position : HR Ops/ ER lead Job Description : - The Ideal candidate should have strong experience in leading the entire HR Operations vertical for a mid-sized organization from a services industry. - Must have a spent a considerable time in handling Employee Relations, performance feedbacks, managing employee grievances and liaise with the legal counsel, as & when required. Key Activities : - Ensure Service Delivery & TAT for entire HR OPS process around the employee lifecycle from hire to retire for on roll and contract employees. This includes offer management, timely BGV initiation & completion, on boarding, induction coordination, query resolution, leave & attendance, confirmations, greetings, separations, ad hoc letters, etc. - Creation / amendment of Policies/ Standard Operating Processes for internal processes and related audits esp. around ER to ensure they are legally compliant. - Maintain comprehensive dashboards and tracking mechanisms to identify and fix gaps and service delivery failures. Ensure data sanctity by running periodic audits and using streamlined input processes. - Support employee engagement & improvement processes & act as the SPOC in Human Resources for any employee relations issues. - Dealing with complex cases and disputes appropriately such as disciplinary grievances, PIPs, personnel policies and regulations, POSH, EOO, etc. Collaborates with legal counsel as and when required. - Use surveys, interviews, and other studies for continuous process improvement. - Advice and trains managers on best employee relations practices and strategies for managing supervisor problems and employee grievances. Basic Qualification - Bachelor's degree a minimum. MBA-HR/ MSW preferred. - 12-15 years of relevant experience in HR and ER domain. - High level of proficiency in MS Office, Excel this will be an essential tool for accomplishing many tasks and deliverables. Skills - Attention to detail and focus on accuracy. - Excellent English Language communication skills. - Owning highly confidential situations and data that requires 100% data privacy and security. - Stakeholder management. - Ability to multi- task and prioritize effectively and facilitate action

Mumbai

Bangalore

Delhi

Lead - HR Operations/Employee Relations - Workforce Solutions Firm 

Job Description for Lead - HR Operations/Employee Relations - Workforce Solutions Firm  in CoralRigde Management Consultant in  Mumbai Bangalore Delhi for (12-15) years of experience. Apply Now!