About Company:

This retail intelligence platform helps brands and businesses streamline their sales and distribution processes through advanced technology solutions.

By leveraging data analytics, automation, and mobile-first tools, it enables companies to gain real-time visibility into retail operations, improve field efficiency, and drive growth.

Widely used by FMCG and consumer brands, the platform plays a crucial role in transforming traditional retail ecosystems into data-driven, agile networks.

Your Duties:

Be the Batman for the Strategic Accounts:

- Think of these Key Customers as the Citizens of Gotham. You will be responsible for their safety (Account Health) & growth (Account growth). You'll be working with a team of Sales heroes who're champions in their respective regions but unlike them, you'll need to look at the Account from a Global lens and figure out which direction we should be heading for.

- You'll need to actively seek out opportunities for growth and de-risk threats before they can even arise. Also, just like Batman, you'll occasionally need to don your Batsuit for the customary ass-kicking so choose your battles well!

- Whether it is fighting for the rights of your citizens internally or talking to an angry one - you might be required to do so as and when the need arrives.

Build customer rapports like no one else can pull off:

- Keep in constant contact with all major stakeholders at the client's end (both business and functional teams) through weekly, monthly, and quarterly meetups and reviews.

Create jaw-dropping insights:

- Be your customers' advocate, leveraging insights to propose innovative route to market strategies that drive the desired goals.

Master the art of upselling and cross-selling:

- Create opportunities with customers by understanding their business challenges and goals, all aligned with the route-to-market objectives.

Requirement gathering in a way that nothing is left out:

- Dive deep into customer expectations, analyze thoroughly, and create compelling BRDs.

Be the finest collaborator:

- Work closely with all internal departments throughout the entire process to ensure faster go lives and execution of new initiatives for customers.

The Superpowers that Matter:

- Passionate about taking ownership of work and getting a kick out of sales, understanding the importance of numbers, and being target-oriented! (If you can sell the idea of flying to a bird, you are the one).

- A data-driven mindset is vital, with a keen interest in analyzing data to derive valuable insights that benefit customers.

- Clarity of thought, excellent communication, and articulation skills.

- Prior experience working in the consulting space in retail/FMCG in emerging markets would be a significant advantage.