Key Account Leaders - IT Services (Local Candidates Only) Client Partner - IT Services Organisations supporting Captives Mandatory Ask: 10+ years in depth experience in a client facing or account leadership role / in depth client management experience in a technology services environment supporting captives / experience in staff augmentation would be a plus / in depth understanding of business problem, technology & services domain. Key Responsibilities: - Drive profitable growth of the account relationship. - Review the performance metrics of the account with the delivery, operations, and finance teams on regular basis. - Be part of senior management reviews for the performance metrics of the account relationship. - Have regular meetings and interface with the customer decision makers and influencers. - Have a complete understanding of the relationship position within the account. - Be responsible for execution and customer satisfaction in all the revenue portfolios within the account. - Actively drive internal teams for delivery of the client expectations. Required Qualifications: - 10 + years of experience in a client facing role or account leadership role. - Must be from IT Companies. - Must have handled Captives clients as their end customers. - Must be well versed with Captives/GCC industry. - Hunting and Mining responsibilities. - Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment. - Strong experience with the global service delivery model. - A strong relationship oriented bent of mind, demonstrated capabilities in building and sustaining CxO relationships. - Bachelor's Degree OR equivalent combination of education, training, and experience. Additional Qualifications: - In-depth understanding of business problem domain, technology and services solution domains. - Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization. - A strong performance track record of managing different portfolios-ranging from sales, new sales, programs and existing annuity business. - Strategic thinking and the confidence and ability to plan ahead and stay the course. - Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence. - Strong executive presence and gravitas. - This role requires strong leadership skills and demonstrated capabilities of being a thought leader. - Excellent problem solving, communication, and client management skills are essential.

Pune

Mumbai

Key Account Lead/Client Partner - IT Services Firm 

Job Description for Key Account Lead/Client Partner - IT Services Firm  in InnoQuest Consulting in  Pune Mumbai for (13-25) years of experience. Apply Now!