Who are we?

Kapture CX is an AI-native, verticalized SaaS platform helping enterprises automate and execute complex customer and business workflows.

At the core of Kapture is AgentOS - our Agentic Operating System that brings together AI agents, human intelligence, enterprise systems, and operational intelligence to execute work end-to-end. AgentOS enables enterprises to build, deploy, orchestrate, monitor, evaluate, and optimize AI-powered workflows across customer support, sales, collections, claims, and other business operations.

Today, Kapture is trusted by 1,000+ enterprises across 18 countries, helping organizations move beyond isolated automation toward intelligent, outcome-driven operations.

What is this role all about?

You will work closely with leadership and cross-functional teams to identify growth opportunities, shape go-to-market strategies, build compelling solution narratives and support enterprise opportunities across international markets.

You will help translate market insights and product capabilities into actionable GTM plans and measurable business outcomes.

What will you do?

- You will develop and refine go-to-market strategies, identify target segments and evaluate growth opportunities across India and international markets.

- You will conduct market research, competitor analysis, and industry assessments to support strategic and commercial decisions.

- You will engage with senior stakeholders, including CXOs, to understand business challenges and position Kapture's solutions effectively.

- You will partner with sales and product teams to translate product capabilities into compelling use cases, value propositions, and customer presentations.

- You will support enterprise sales cycles, customer conversations, proof-of-concepts (POCs), and early-stage deal progression.

- You will bring structure to ambiguous business problems and drive initiatives in collaboration with leadership, sales, and product teams.

This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role?

You help strengthen Kapture's GTM strategy, identify new growth opportunities, enable enterprise sales conversations and translate strategic initiatives into tangible business outcomes across target markets.

What would make you a good fit for this role?

Here are the basic requirements:

- You have 2 - 7 years of experience in consulting, GTM strategy, business growth, partnerships, or enterprise SaaS.

- You have strong communication, presentation, and problem-solving skills.

- You are comfortable engaging with senior stakeholders and managing CXO-level conversations.

- You bring a structured, analytical approach to solving business problems and executing initiatives.

- You can understand complex products and translate them into clear business value.

- You are comfortable working in fast-paced environments with high ownership and ambiguity.

What are the most critical skills for this role?

- You think analytically and enjoy breaking down complex problems into clear, actionable solutions.

- You can translate product capabilities into compelling customer value propositions.

- You communicate effectively and build credibility with senior stakeholders.

- You are structured, detail-oriented, and execution-focused.

- You collaborate effectively across sales, product, and leadership teams.

You will have an advantage if you:

- Have prior exposure to enterprise SaaS or AI-led products.

- Have worked with customers or markets across the Middle East, Africa, or the US.

- Have experience in market entry, GTM consulting, strategic partnerships or account growth.

- Have supported enterprise sales cycles, solutioning, POCs, or customer-facing engagements.

Why should you be interested?

Here is what you will gain from this role:

- Hands-on exposure to global enterprise opportunities and international markets.

- High ownership with the opportunity to influence strategic and commercial decisions.

- The opportunity to work closely with senior leaders and decision-makers.

- Strong learning and growth potential at the intersection of enterprise AI, strategy, product, and GTM execution.

Does this sound like you?

If you enjoy solving complex business problems, engaging with senior stakeholders, and turning strategy into execution, we would love to hear from you.

Click the Apply button to let us know!