Company Overview: Kadel Labs is a global software technology systems incubator. We began our operations in 2017 and we plan to grow organically by providing excellent value proposition to our clients. DigiClave, ElastiCrew, DialPlug, Bytegage and MedHealth are some of our top startups. At the core, we are a people's company. We serve clients by practicing an employee-centric culture and create an environment where ideas, creativity, free-flowing communication and innovation is encouraged to create better products and services. Role: Group Manager-CSG Experience: 15+yrs Job Description: The ideal candidate will be familiar with the Customer Success & Growth. They should have experience in leading Customer Success & Growth team that services existing accounts and uses variety of marketing and outreaching strategy to generate and nurture new accounts. They should be comfortable in supervising a team of Customer Success & Growth leaders & Specialists. They are to be focused on account management, development & growth and implement plans and strategies to help their team meet the goals & objectives. Responsibility: - Determine strategics by identifying business function opportunities and the best-suited position for the function adoption within the business partner organization. - Measure adoption and work with business leaders to develop future roadmap and opportunities. - Partner with technology leads to develop and maintain multi-year business capability roadmaps. - Advise business engagement leads and business leaders to identify and integrate business partners long-range plans into business capability roadmaps and priorities, as appropriate. Brief stakeholders on business partner plans and assist in the execution of said plans. - Develop ideas, including digital awareness, risk assessments, business continuity, and business capability requirements. - Partner with the project/program/portfolio management organization to ensure a healthy and well-managed initiative portfolio. - Determine business value and priorities to planning activities and goal setting. - Ensure that project/program managers of business partner projects are knowledgeable about the business partner and their objectives; engage as a project/program stakeholder, including evaluating project efforts and progress against joint strategic plans and objectives. - Be creative and innovative with regards to your knowledge and awareness of industry trends and digital advances as they relate to new opportunities and business needs. - Developing and implementing our process standards playbook to align with industry best practices, i.e., International Organization for Standardization (ISO) - Establishing a process publishing & managing changes framework, driving ease of discovery by the organization. Requirements/Skills: - Experienced in IT, software application, SaaS related products and services. - Extremely organized and attentive to detail. - Excellent record-keeping and documentation skills. - A successful track record in developing and managing internal and external -partnerships. - Exceptional ability to lead change using positive and collaborative methods. - Setting the standard for business management. - Leading by example, mentoring, and motivating others. - Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience. - Strong communication skills in writing, speaking, and presenting. - Outstanding end customer/consumer relationship skills. - Be able to identify gaps and areas that need improvement. - Strong humility, listening, creativity, and negotiation skills, Accept ownership. - Ability to quickly master technical as well as functional complexities and nuances of diverse applications and technologies. - Ability to work as a member of a team, lead specialists, manage all aspects of projects and provide consultancy & support to business customers. - Decisiveness, good judgment, strong organization skills, project management skills, strong technical knowledge, excellent oral and written communication skills, and strong interpersonal skills. - Education: MBA or related field required. Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm

Jaipur

Udaipur

Rajasthan

Kadel Labs - Group Manager - Customer Success & Growth 

Job Description for Kadel Labs - Group Manager - Customer Success & Growth  in Kadel Labs in  Jaipur Udaipur Rajasthan for (10-15) years of experience. Apply Now!