Jubilant Foodworks - Dine In Take Away Lead

Key Accountabilities:

- Own Regional DITA Performance

- Drive sales, mix, AWO and overall growth of dine-in & takeaway channel in the region

Drive Store Execution Excellence:

- Ensure stores are fully DITA-ready across Infra, People, Proposition, Hygiene, GSR Readiness

Lead Audits & Performance Improvement:

- Conduct regular audits, leverage Mystery Audits, identify gaps and ensure timely closure to improve store performance.

Field Immersion & Benchmarking:

- Undertake frequent field visits, mystery shopping and benchmark against best-in-class stores to recommend the right DITA proposition and help with store readiness

Own In-Store Customer Experience:

- Ensure consistent and high-quality dine-in experience across all stores in the region.

Support DITA-Focused Expansion (NSOs):

- Identify and recommend high-potential dine-in locations and provide inputs on store format & design.

Skills & Experience:

- 8-12 years of experience

- Strong Business Ownership Mindset - ability to drive store/cluster performance with clear understanding of levers like AWO, BPO, EBITDA and sales mix.

- Customer Experience Orientation - Proven track record of improving in-store experience with attention to service, hygiene, and customer behaviour.

- Multi-Store Execution Excellence - ability to drive consistent execution across multiple stores and improve underperforming units.

- Data-Driven Decision Making - Comfortable using metrics to identify issues, prioritize actions, and track impact

- Stakeholder & Cross-Functional Influence

- Can work effectively with marketing, training, and frontline teams to drive outcomes