IPCS Global - Team Leader - Sales

Key Responsibilities:

- Lead, guide, and motivate a team of Sales Executives to meet individual and team sales targets.

- Monitor daily sales performance and provide continuous feedback, coaching, and support.

- Develop and implement effective sales strategies to improve conversion rates and revenue.

- Conduct team meetings, set performance goals, and review key metrics regularly.

- Handle escalated customer issues and ensure high levels of customer satisfaction.

- Collaborate with marketing and operations teams to support sales campaigns and initiatives.

- Maintain accurate sales data in CRM systems and ensure proper documentation.

- Recruit, onboard, and train new team members as needed.

- Ensure adherence to company policies, processes, and compliance standards.

Requirements:

- 2-5 years of relevant sales experience, including at least 1 year in a team-leading or supervisory role.

- Strong communication, negotiation, and interpersonal skills.

- Proven ability to work under pressure and consistently meet targets.

- Proficiency in CRM tools and MS Office applications.

- Strong analytical thinking, problem-solving, and decision-making abilities.