About InfoBeans:

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions.

With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services.

At InfoBeans, we live by our core purpose of "Creating WOW!" - for our clients, team members, and the community.

Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

Link: https://infobeans.ai/

Position: Senior Account Leader/Delivery Manager, Salesforce BU.

Location: Pune.

Experience: 12+ years, with at least 8 years in Salesforce projects.

About the role:

An account leadership role in the Salesforce BU. You will own customer accounts and lead Salesforce conversations from sales through delivery.

What you will do:

- Account ownership: own the relationship and health of your accounts.

- Customer engagement: build trust with customer leaders.

- Sales and pre-sales conversations: join discovery, solutioning and proposals.

- Ongoing engagements: stay close to live delivery, including progress, risks, dependencies and customer updates.

- Growth: find and grow opportunities on your accounts.

- Rhythm and numbers: know your targets and keep updates regular.

- Keep learning: grow your Salesforce knowledge and leadership skills.

What you bring:

- Customer engagement and account ownership experience, as the single point of contact for delivery.

- Experience managing Salesforce projects end to end across clouds, with at least 2 full-cycle implementations.

- Working Salesforce knowledge, including platform limits: hands-on at least at admin level, with a basic understanding of Apex and Flows.

- Sales and pre-sales exposure.

- Agile delivery practices: sprints, retros, planning, and managing risks and dependencies.

- Clear verbal and written communication, and confidence leading customer calls, demos and status presentations.

- Awareness of Jira, Confluence and version control or DevOps tools such as Git and Copado (hands-on use not required).

- Preferred: Salesforce certifications (Admin, App Builder or Consultant); PMP or CSM is a plus.