IndiaMART - Regional Sales Director

We're looking for a dynamic professional who own the PCL for the business unit, driving acquisition of SMEs to large enterprises as paid IndiaMART members.

- Lead AOP execution across revenue, cost, and customer growth.

- Optimize COCA, boostengagement, and ensurehigh renewals througha customer-first approach.

- Collaborate with product teams for enhancements, design pricing strategies, and lead a high-performing team.

- Ensure smoothonboarding via cross-functional alignment and driveteam productivity through clearmetrics and incentives.

- PCL ownership for the business unit.

- Drive acquisition of SMEs, mid-sized companies, and large enterprises, converting them into paid members on the IndiaMART platform.

- Develop and executethe Annual Operating Plan (AOP), covering customer growth,revenue targets, and cost optimization.

- Optimize cost of customer acquisition (COCA) to ensure efficient investment and sustainable growth.

- Design and implement robust customer engagement processes to drive platformusage and maximizeclient value.

- Foster a strong customer-centric culture within the team to boost renewal rates and upsellhigher-value solutions.

- Gather and analyze customer requirements, collaborating with the product team to define feature enhancements and bundled offerings aligned with market needs.

- Build and lead a high-performing team focused on advising clients on digital promotion strategies and developing long-term partnerships.

- Devise competitive product and pricing strategies to increase customer acquisition and market penetration.

- Ensure seamless customer onboarding by coordinating crossfunctionally with key stakeholders across pre-sales (product, data, training) and post-sales (verification, production) functions.

- Define performance metrics, sales incentive programs, and promotional schemes to enhance the productivity and effectiveness of the clientservicing team.

- Lead both business and support functions, ensuring alignment towards shared goals and consistent delivery of service excellence.