IndiaMART InterMESH - Branch Sales Manager

Company Description:

IndiaMART is India's largest online B2B marketplace, bridging the gap between buyers and suppliers across diverse industries. Established in 1999, IndiaMART supports Small & Medium Enterprises (SMEs), large businesses, and individual buyers by offering access to over 12.4 crore products from 86 lakh suppliers. With a mission to make business operations simple and effective, the platform serves over 21.9 crore buyers, ensuring enhanced visibility and market growth for suppliers. Headquartered in India with a workforce of over 5,000 employees, IndiaMART is dedicated to fostering seamless connections and providing a reliable marketplace for businesses to prosper.

Role Description:

- Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals.

- Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.

- Build and nurture strong, professional relationships with clients to drive long-term engagement.

- Hire, train, and retain team members by formulating development plans and addressing their training needs.

- Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.

- Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.

- Conduct 2-3 in-person client meetings daily to strengthen relationships and drive business outcomes.

Academic Qualifications:

- MBA graduate with strong academics

- 4+ yrs. of experience in Sales / Servicing / Retention

- Preference for candidates with team handling experience of 8+ team members in last 2years