Key Account Manager
Job Overview:
We are looking for a highly motivated individual to manage client relationships, drive key account growth, and handle all post-onboarding activities across our franchise and channel partner network.
You will be responsible for maintaining strong partner engagement and accelerating pan-India sales through strategic execution.
Responsibilities:
Channel Partner & Franchise Management:
- Act as the main point of contact for all franchise/channel partners post-onboarding
- Manage communication, performance tracking, and issue resolution across partner accounts.
Sales & Revenue Growth:
- Drive pan-India sales across channel partners by enabling and supporting channel partners
- Implement sales playbooks, product training, and partner incentives to maximize growth
Relationship Building & Account Retention:
- Build and maintain strong working relationships with key accounts
- Collect feedback and provide actionable insights to improve retention and partner satisfaction
Coordination & Cross-Functional Execution:
- Collaborate with logistics, operations, and marketing teams to ensure seamless partner experience.
- Ensure timely deliveries, stock availability, and proactive partner support.
What Were Looking For:
- 2 to 5 years of experience in B2B sales (Horeca preferred), account management, or partnerships
- Excellent communication, relationship-building, and follow-up skills
- Ability to work independently and solve problems hands-on
- Understanding of franchise/channel business models is a plus
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