Role Purpose:

The HR Strategy & Excellence Lead will act as a strategic partner to the CHRO Office, driving enterprise-wide HR transformation, governance, and execution excellence. This role will ensure alignment of HR strategy with business priorities, enable data-driven decision-making, and deliver high-impact process and capability transformation across the HR function.

Key Responsibilities:

1. HR Strategy & Transformation:

- Lead and execute large-scale HR transformation programs (workforce strategy, talent, skills, operating model evolution).

- Drive continuous improvement and modernization of HR processes, systems, and frameworks.

- Translate business strategy into actionable HR initiatives and roadmaps.

2. CHRO Office Partnership:

- Act as an extension of the CHRO Office, supporting strategic planning and execution of priority initiatives.

- Develop leadership-ready insights, board presentations, and executive communications.

- Support decision-making through structured problem-solving and analytics.

3. Process Excellence & Governance:

- Establish governance frameworks, operating cadences, and review mechanisms across HR.

- Drive standardization, efficiency, and scalability across HR processes.

- Track key metrics, ensure delivery discipline, and build accountability mechanisms.

4. Stakeholder Management:

- Collaborate with HR CoEs, HRBPs, and business leaders to ensure alignment and execution of the HR agenda.

- Influence senior stakeholders through strong storytelling, insights, and data.

- Drive cross-functional integration for enterprise initiatives.

5. Data & Insights:

- Leverage workforce analytics to generate actionable insights and inform decision-making.

- Build dashboards, metrics, and reporting frameworks to monitor HR effectiveness.

- Enable predictive and forward-looking workforce planning.

6. Internal Communications & Employee Engagement:

- Define and drive the HR internal communication strategy.

- Partner with the CHRO Office and leadership to craft clear, consistent, and high-impact messaging.

- Develop communication frameworks for key HR programs (transformation initiatives, change rollouts, policy updates).

- Enable executive and manager communication to strengthen employee engagement and alignment.

- Drive storytelling to position HR initiatives, employer brand, and organizational culture effectively.

- Establish metrics to assess the effectiveness of communication and engagement interventions.

Key Qualifications & Experience:

- 16+ years of experience in HR, with significant exposure to HR Strategy and Transformation roles.

- Proven track record of leading large-scale HR process or operating model transformation.

- Experience working closely with CXO/CHRO Office or in a Chief of Staff/Strategy role.

- Strong understanding of HR domains, including Talent Management, Workforce Planning, Organization Design, and HR Operations.

Preferred Candidate Profile:

- Prior experience working closely with the CHRO, CXOs, or in a Chief of Staff/HR Strategy Office capacity.

- MBA/PGDM in Human Resources or equivalent qualification from a reputed institute is preferred.

- Preferred IT Industry knowledge.